Assistant Manager

Motorsport Network; Weston-super-Mare; On-site; GBP 29,000 - 35,000; Full time

Job summary

Join the UK’s largest automotive service as an Assistant Manager. You'll support the Centre Manager in driving profitability and enhancing customer experience, with opportunities for career progression and training. Enjoy a competitive salary, uncapped bonuses, and a variety of employee benefits.

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

Discounts on groceries and shopping

Financial planning support via Wagestream

Health Cash Plan for wellbeing services

Pension Scheme & Life Assurance

Qualifications

• Experience in a management role within the automotive sector.
• Hands-on experience as a mechanic is preferred.
• Strong focus on customer experience and business performance.

Responsibilities

• Assist the Centre Manager in daily operations and customer service.
• Drive profitability while ensuring high customer satisfaction.
• Coach and train colleagues in technical and customer service skills.

Skills

Customer Satisfaction

Coaching/Training

Technical/Mechanical Skills

Compliance Knowledge

Communication Skills

IT Proficiency

Time Management

Valid Driving Licence

Job description

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!

Role: Assistant Manager

As an Assistant Manager, you’ll work alongside the Centre Manager to provide effective management and leadership, driving profitability with a firm focus on the customer journey. Ideally, you will have previous hands-on experience as a mechanic, as you will divide your time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, are passionate about customer experience, and are seeking a long-term career with excellent progression and training schemes, this could be the perfect opportunity for you. Don’t delay—apply today!

Compensation and Benefits

• Maximum salary of £35,000 per annum
• Average uncapped bonus of £7,100 per year (potential to earn more)
• Workweek: 5 days
• Refer a friend scheme – T&Cs apply

Additional Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in retail stores
• Discounts on groceries, shopping, insurance, days out, restaurants, and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream – access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share Save scheme with a 20% discount on shares
• Health Cash Plan for wellbeing services and healthcare cost claims
• Pension Scheme & Life Assurance

Career Development

You will have opportunities to progress your career at Halfords, including access to hybrid training, ATA & MOT Tester Qualifications.

Skills and Experience

• Ability to deliver high customer satisfaction through effective management
• Experience in coaching/training colleagues
• Technical/Mechanical skills or experience
• Knowledge of compliance standards, including Health and Safety
• Excellent verbal and written communication skills
• IT proficiency and willingness to learn in-house systems
• Good time management
• Valid driving licence

We are in an exciting growth phase, focusing on motoring services and electric mobility. Join us and be part of our success story in getting the nation safely back on the move.

Not sure if you meet all criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace and welcome applications from all backgrounds, embracing diversity within our One Halfords Family.