Assistant Manager

SeeMe Hired Ltd; West of England; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Company pension with 5% contribution

Cycle to work scheme

Employee discount plus free MOT and 11

Free on site parking

Life insurance at three times your DIY

Long service and birthday gifts

Uniform

Referral programme

Rotas negotiable

Bonus scheme paid monthly

Performance bonus

Quarterly bonus

Job summary

In n Out Autocentres is seeking an Assistant Manager with technical ability to join our busy centre. You will work alongside the Centre Manager and train in all aspects of operation including people, service operations, car count, profit, sales and administrative duties.

This is a hands-on role; we expect you to spend time in the service bays with the team, assisting to ensure a seamless and timely operation. Level 2 in light vehicle maintenance is preferred; driving licence is also preferred.

Qualifications

• Be proactive with a positive attitude and a desire to deliver great customer service.
• Be sales driven, aiming to meet and exceed financial targets set for the centre.
• 2 years of automotive service experience preferred.
• Qualified to Level 2 in light vehicle maintenance.
• Full Driving Licence preferred.
• Customer service 2 years preferred.
• Management experience 2 years preferred.

Responsibilities

• Assist the Centre Manager in all aspects of operation including people, service operations, car count, profit, sales and admin duties.
• Spend time in the service bays with the team to ensure a seamless and timely operation.

Skills

Level 2 light vehicle maintenance

Driving licence

Customer service experience

Management experience

Sales driven

Proactive attitude

Education

Level 2 light vehicle maintenance

Job description

Our customers are at the heart of everything we do; we constantly strive to exceed our customers' expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity., To support our continued expansion plans, we are currently recruiting for a Assistant Manager with technical ability to join our hardworking, dedicated team in this busy centre.

• Are you a Technician looking to expand your responsibilities and move into a management role?
• Do you have a passion for customer relations and enjoy dealing with changing priorities and varied workstreams?, As an Assistant Manager, you will work alongside the Centre Manager who will train you in all aspects of how to manage the operation in all areas including people, service operations, car count, profit, sales and administrative duties., This is a hands-on role; our Assistant Managers also spend time in the service bays with the team, assisting when necessary to ensure a seamless and timely operation is maintained. You should be qualified to a minimum of Level 2 in light vehicle maintenance, able to carry out minor fast fit repairs or servicing as and when required, according to the demands of the business operation. The ideal candidate will:
• Be proactive with a positive attitude and a desire to deliver great customer service
• Be sales driven, aiming to meet and exceed financial targets set for the centre
• Look to assist the team in continuing to build a strong reputation for our brand within the local area, Automotive service: 2 years (preferred)
• Full Driving Licence (preferred)
• customer service 2 years (preferred)
• Management experience 2 years (preferred)
• In'N'Out Autocentres are experts in vehicle servicing, MOT's & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.
• Working for In n Out Autocentres is such a pleasure. The staff are all amazing from colleagues I work with to help from other branches and head office. From the day I started I felt welcomed and was made to feel like I was a member of the big In n Out Family and the training was impeccable nothing was cut short . Not only are they my work colleagues they are also my friends. Everyday brings me joy and I really enjoy coming to work daily.
• Lincoln After being in and out of the motor trade since I was 15, I never had the chance to settle. At In N Out, from the very first day I joined, things moved in the right direction with a great understanding of what is to be required from me and what the ethos of the business is. Since starting as a tech/ workshop controller, I have been able to fast track my career ten fold and it's only because of the opportunities given from the team at In N Out! The working environment is amazing, the jobs that come in are different every day and that keeps the excitement alive! Being a technician, is more then just spinning filters, it's about putting your own touch on each vehicle that comes into the workshop whilst also still achieving the highest standard that we all set ourselves but what the customer deserves as well! I believe that In N Out is the best place to do that and I look forward for what is still yet to come!
• Company pension with 5% contribution from the company
• Cycle to work scheme
• Employee discount plus free MOT and service annually
• Free on site parking
• Life insurance at three times your salary
• Long service and birthday gifts
• Uniform
• Referral programme
• Rotas negotiable
• Supplemental pay:
• Bonus scheme paid monthly
• Performance bonus
• Quarterly bonus