Assistant Manager

Halfords Group PLC; West Midlands Combined Authority; On-site; GBP 28,000 - 34,000; Full time

Job summary

Join a leading automotive service and repair business as an Assistant Manager. In this role, you'll partner with the Centre Manager to enhance customer satisfaction, drive sales, and provide hands-on leadership in a workshop environment. Attractive salary and uncapped bonus potential await you, alongside opportunities for career progression.

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

Discounts on groceries and shopping

Health Cash Plan

Pension Scheme & Life Assurance

Financial planning support via Wagestream

Qualifications

• Experience in delivering high customer satisfaction.
• Ability to coach and train colleagues effectively.
• Technical or mechanical experience required.

Responsibilities

• Assist Centre Manager in daily sales and customer service.
• Dividing time between workshop and management.
• Drive profitability with a focus on customer experience.

Skills

Customer Satisfaction

Coaching

Technical/Mechanical Ability

Compliance Standards

Communication

IT Proficiency

Time Management

Valid Driving Licence

Job description

Apply now Job no: 558215
Work type: Full time
Site: Stourbridge
Categories: Mechanic, Autocentre Management
Location: West Midlands
Salary: Maximum amount £34,000 per annum + bonus
Business Area: National Tyres and Autocare

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

• Average uncapped bonus of £7100 per year (with potential to earn more)

• 5 days a week (This centre is closed on Sunday's)

• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan – to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Experience / Ability to deliver high customer satisfaction and experience through effect management
• Experience / Ability to deliver coaching/training in moment to colleagues
• Technical/Mechanical ability or experience
• Experience of meeting compliance standards across Health and Safety
• Excellent communication skills, verbally and written
• IT Proficient, with the willingness to learn in-house systems
• Good time management
• A current valid driving licence

National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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