Assistant Manager

Caffe Nero; Welwyn Garden City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading coffee chain in Welwyn Garden City is looking for an Assistant Manager to help run the store. The ideal candidate will have experience in customer service and team leadership. This role offers competitive pay starting at £12.41 per hour, with potential increases based on service. Enjoy great benefits including free drinks and discounts on food while on and off shift.

Benefits

Unlimited free handmade drinks

Up to 75% off food

Recommend A Friend Scheme

Length of service recognition

Access to benefits platform for discounts

Qualifications

• Experience as a Supervisor or Assistant Manager in a busy, customer-facing environment.
• People-focused with a caring attitude towards team welfare and development.
• Good at meeting business targets and striving for excellence.

Responsibilities

• Support the running of the store and maintain high standards of service.
• Ensure a positive customer experience while meeting business targets.

Skills

Customer service

Team leadership

Business acumen

Job description

Assistant Manager

Welwyn Garden City, United Kingdom

£12.56 per hour, Full Time, Permanent

We are looking for an Assistant Manager to support the running of our store, providing great customer service and the best standards of coffee and food.

What you can expect:

• Brilliant training - no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift.
• 50% off all handmade drinks and 40% off everything else when you're off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive 'Nero 90', our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.

To be successful you will:

• Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
• Be people focused - really caring about the welfare and development of your team.
• Love the challenge of meeting business targets.
• Strive for excellence, always.
• Be passionate about the Caffè Nero brand!

Why choose us?

When you join us, you're joining a group of caring, supportive and friendly people. You'll be part of building something special and have loads of fun along the way. The starter rate for Assistant Managers in this location is £12.41 per hour, increasing to £12.56 with service.

If you have a great attitude, bags of energy and love interacting with customers then we'd love to hear from you!