Assistant Manager

Greene King; Walton Cardiff; On-site; GBP 27,000 - 35,000; Full time

Benefits offered by this job

Discount of 33% on Greene King brands

15% discount for loved ones on all品牌

Free employee assistance program

Enhanced maternity/paternity policies

Menopause Friendly Employer

Discount of 50% for Greene King Inns/h

Refer a friend – up to £1,500

Wagestream – access wages before pay

Retail discounts – up to 30% with many

Job summary

Greene King’s Hungry Horse is seeking an Assistant Manager to help run a busy pub and lead the team to deliver memorable customer experiences. You’ll model leadership, train staff, and uphold brand standards while ensuring guest safety and smooth daily operations.

Join a company renowned for development opportunities and a supportive team culture, with benefits designed to reward hard work and dedication.

Qualifications

• Experience supervising a team during busy service periods.
• Ability to train and develop team members.
• Commitment to brand standards and customer safety.
• Strong communication and people management skills.

Responsibilities

• Support the General Manager in daily operations.
• Lead the team to deliver exceptional customer experiences.
• Model best practice and mentor staff.
• Ensure brand standards and safety compliance at all times.

Skills

Communication skills

Leadership

Adaptability

Attention to detail

English proficiency

Job description

As Assistant Manager, you’llbe at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Qualifications

What you'll do as an Assistant Manager…

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What You'll Bring…

• You’ll be passionate about delivering amazing experiences for customers.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.