Assistant Manager

Rank Group; Wakefield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading entertainment company in Wakefield is seeking an Assistant Manager at Mecca Bingo to lead a team and ensure exceptional customer service. You will manage operations, coach team members, and influence the customer journey. Ideal candidates have proven leadership abilities and a strong focus on customer satisfaction. This role includes numerous employee perks and rewards.

Benefits

50% discount on food and soft drinks

Pension and Life Assurance

Company Sick Pay Scheme

Employee Assistance Programme

Funded Apprenticeships

Uniform provided

Qualifications

• Proven ability to lead and inspire a team to deliver great results.
• Commercial awareness and customer service excellence.

Responsibilities

• Lead and inspire your team to deliver exceptional customer experiences.
• Manage day-to-day operations and coach team members.

Skills

Team leadership

Customer service excellence

Commercial awareness

Job description

• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders
• Funded Apprenticeships and training for career development
• Uniform provided- Fantastic new design just launched in 2024

As an Assistant Manager at Mecca Bingo, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued.

This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day-to-day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.

Qualifications

• Proven ability to lead and inspire a team to deliver great results
• Commercial awareness and customer service excellence