Assistant Manager

Five Guys; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and enthusiastic team at a leading burger restaurant that prides itself on quality and integrity. As an Assistant Manager, you'll play a pivotal role in delivering perfect burgers and fries while fostering a positive work environment. This role offers the chance to develop your leadership skills and advance your career within a supportive framework. With a strong emphasis on family values and employee growth, this is more than just a job; it's an opportunity to build a fulfilling career in the food industry.

Benefits

Achievable bonus scheme

Secret Shopper bonus

High Performer Awards

Paid holidays

Free meals during shifts

Life assurance

Financial wellbeing app access

Employee discount program

Wellbeing support

Pension scheme

Qualifications

• Hands-on leadership with a focus on team engagement and customer satisfaction.
• Ability to manage P&L and drive sales effectively.

Responsibilities

• Manage Shift Managers and Crew for smooth operations.
• Ensure customer satisfaction and address complaints promptly.
• Support the General Manager in achieving store results.

Skills

Leadership Skills

Customer Service

Team Management

Operational Management

Job description

Assistant Manager Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since 1986, we've maintained our 'perfect and serve' philosophy, emphasizing family values, integrity, enthusiasm, competitiveness, and a can-do attitude.

REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to GBP2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher rewards - GBP500 at 5 years, GBP1,000 at 10 years
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

OTHER AWESOME PERKS

• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions - Fry Cup and Olympics
• Employee discount program - Five Guys Perks
• Wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow your career
• Enhanced Maternity & Paternity Leave
• Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People - experienced, hands-on leadership skills
• Customer service

WHAT YOU'LL BE DOING

• Managing Shift Managers and Crew
• Supporting the delivery of perfect burgers and fries
• Creating an engaging work environment where the team enjoys their work
• Ensuring customer satisfaction and promptly addressing complaints
• Leading by example, working on the line and floor with customers
• Supporting the General Manager and achieving store results
• Owning the P&L, driving sales, and controlling costs
• Managing daily operations and planning for the future
• Leading with our core values
• Developing team talent for succession planning

INCREDIBLE CAREERS WITH FIVE GUYS

• If ambitious, we support your growth with the right tools and support
• Potential next steps include Deputy or General Manager roles, leading to positions like Area Trainer, District Manager, or roles in the Support Office
• Five Guys offers more than a job - it’s a career!