Enable job alerts via email!

Assistant Manager

Lounge Underwear Ltd.

Thurrock

On-site

GBP 22,000 - 30,000

Full time

4 days ago
Be an early applicant

Job summary

A hospitality company is seeking an Assistant Manager to support daily operations and drive team engagement. This role involves overseeing sales, managing customer feedback, and maintaining high standards. Ideal candidates will have a proven background in hospitality management and a passion for people. The position offers competitive perks such as overtime pay, staff discounts, and opportunities for personal development.

Benefits

Overtime pay
Staff food on shift
50% off food and drinks
Paid breaks
28 days holiday pro rata
Enhanced maternity and paternity pay
Company pension scheme
Career progression opportunities
Tips shared equally

Qualifications

  • Experience as an Assistant Manager, Deputy Manager, or Supervisor in a hospitality setting.
  • Passion for hospitality with strong people management skills.
  • Ability to overcome challenges effectively.

Responsibilities

  • Support the General Manager in day-to-day operations.
  • Drive sales and maintain high standards.
  • Engage and motivate the team.

Skills

Customer service
Team management
Sales building
Attention to detail
Communication
Job description

Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team,delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant! It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.

  • You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
  • A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
  • Extremely driven and relentless at overcoming challenges or obstacles.
  • Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
  • Good communication skills with the ability to build rapport and trust.
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
  • Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
  • The Good Stuff
  • Overtime pay for every hour worked over contracted hours!
  • Staff food on every shift
  • 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
  • Paid breaks
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Enhanced maternity and paternity pay after 2 years service
  • The most talked-about staff party in hospitality - Loungefest!
  • Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
  • Company pension scheme
  • Long service awards
  • Power over your pay with Wagestream
  • Emotional and practical support via the Licenced Trade Charity
  • Great opportunity for personal development and career progression in a fast growing business
  • Achievable bonuses
  • Tips shared equally across the team, based on hours worked
  • Christmas and Boxing Day off!
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.