Assistant Manager

BT Group; Tendring; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading telecommunications company seeks an Assistant Store Manager to drive exceptional customer experiences and manage a talented team at a franchise store. This role offers the opportunity to influence and develop retail strategies, nurturing both team and personal growth in a dynamic industry.

Benefits

50% discount on personal EE mobile package

30% Friends and Family discount

Qualifications

• Track record of leadership and team performance.
• Experience in achieving commercial results.
• Ability to set long-term plans.

Responsibilities

• Lead, engage, and develop a high-performing team.
• Create a customer-focused environment.
• Identify new retail opportunities.

Skills

Inspirational leadership

Self-motivation

Coaching skills

Commercial results orientation

Job description

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Joining an EE franchise store doesn’t mean becoming an EE employee (you’ll work for the franchise owner). But it does mean enjoying real retail action at the heart of the high street. Now that EE are rolling out double speed 5G and a new wave of services, there couldn’t be a better time to join.

We have Retail Assistant Store manager roles within our Franchise and are interested in meeting talented and committed retail professionals.

Working directly for your franchise store manager, you’ll discover it’s not just our customers who get the best from the EE brand. Surrounded by the latest products, all presented in an easy-to-understand way, you’ll be on hand to give demonstrations, encourage customers to have a play themselves, and hit your sales targets by helping them find exactly the right product or service.

At EE, we want to become the #1 for service on the high street. We’re on the lookout for an Assistant Store Manager who can help us to achieve that vision. This is an opportunity to come and re-write the book when it comes to showcasing how technology can make a difference to people’s lives.

Deliver a world-class customer experience

Here, you’ll nurture your own team, develop your own skills and run your own store, working at the forefront of one of the UK’s leading telecommunications companies. You’ll:

• Identify and harness new retail opportunities
• Lead, engage and develop a talented and knowledgeable team
• Establish a culture of high-performance that focus on both fiscal and behavioural KPIs
• Create and manage a relaxed, welcoming, customer-focussed environment
• Collaborate with our Regional Managers to create long-term succession strategies.

Your store. Your story.

We work in an industry that’s changing all the time – as technology and people move forward, we move with them. That means, as an Assistant Store Manager, you’ll embrace and implement ideas, products and strategies that will transform our business – and your career. It’s a process that you’ll guide your team through too. If you embrace change, are willing to take the lead and are driven by difference, this role will put you in your element.

What we’re looking for:

• A track record of inspirational leadership
• A history of leading teams to strong commercial results
• Self-motivation and initiative
• Established coaching and development skills
• The ability to set and carry out long-term plans
• Mobility within a local area.
  
  

What’s in it for you?

• 50% discount on your personal EE mobile phone package
• 30% Friends and Family discount from day one (conditions apply)

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Created on 25/06/2025 by TN United Kingdom