Assistant Manager

LKQ Europe; Tamworth; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading company in the automotive parts sector is looking for an Assistant Manager in Tamworth, UK. This role requires strong leadership skills to support daily operations and enhance customer service while offering growth opportunities in a dynamic environment. The company values work-life balance and employee development, creating a supportive workplace culture.

Benefits

Competitive Salary

Enhanced Annual Leave

Exciting Career Growth

Life Assurance

24/7 Employee Assistance Programme

Exclusive Gym Discounts

Comprehensive Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Qualifications

• Proven experience in a supervisory or team lead role.
• Strong leadership skills and team management abilities are essential.
• Background in sales or business operations is advantageous.

Responsibilities

• Support the manager in overseeing daily operations.
• Lead, coach, and motivate team members to deliver excellent customer service.
• Handle customer inquiries and resolve issues promptly.

Skills

Leadership

Communication

Problem Solving

Organisational Skills

Customer Focus

Financial Literacy

Business Software Proficiency

Education

Relevant Qualifications in Management

Job description

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Job Overview

Are you ready to take the next step in your leadership career? As an Assistant Manager, you'll support the management team in driving daily operations, motivating staff, and ensuring excellent customer service. This role offers a great opportunity to develop your leadership skills while contributing to the success and growth of the business.

What we offer

• Competitive Salary - We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave (Including Bank Holidays) - Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth - Unlock personal development and career opportunities across the UK & Europe.
• Life Assurance for Peace of Mind - Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme - Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts - Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks - Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme - Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts - Enjoy exclusive savings on popular brands and products.

Key Responsibilities

• Support the manager in overseeing daily operations to ensure smooth and efficient business performance
• Lead, coach, and motivate team members to deliver excellent customer service and achieve targets
• Assist with staff scheduling, training, and performance management
• Handle customer inquiries, complaints, and resolve issues promptly and professionally
• Monitor inventory, stock levels, and assist with ordering and stock control
• Ensure compliance with company policies, health & safety regulations, and quality standards
• Contribute to sales growth by identifying opportunities and supporting promotional activities
• Prepare reports and provide insights to senior management on team and operational performance

Skills and Experience

Skills:

• Strong leadership and team management abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making capabilities
• Organisational and time management skills
• Customer-focused mindset with the ability to handle challenging situations
• Basic financial literacy and ability to manage budgets or sales targets
• Proficiency in using business software and point-of-sale systems

Experience:

• Proven experience in a supervisory or team lead role, preferably within a similar industry
• Track record of supporting operational and staff management duties
• Experience in delivering excellent customer service and handling customer issues
• Background in sales or business operations is advantageous
• Relevant qualifications or training in management or leadership is a plus

Why Work for LKQ

• People First: We value our employees just as much as our customers.
• Work-Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.