Assistant Manager

Chestnut; Sudbury; On-site; GBP 25,000 - 32,000; Full time

Job summary

Join a growing team at a historic 15th Century inn, The Black Lion. As an Assistant Manager, you'll oversee Front of House operations ensuring smooth service, guest satisfaction, and team management in a friendly atmosphere with multiple growth opportunities.

Benefits

Flexible Hours

Competitive hourly pay with tips

Career growth opportunities

Staff discounts on food and rooms

Access to high street discounts

High-quality staff food

Industry-recognized qualifications

Recognition prizes

Referral scheme up to £1500

Qualifications

• Experience in Front of House operations preferred.
• Strong leadership and management skills.

Responsibilities

• Manage the Front of House team and operations.
• Ensure excellent guest experiences and wet stock management.
• Organize large group events from planning to execution.

Skills

Enthusiasm

Team Player

Guest Experience

Event Organization

Job description

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We are seeking an outgoing and approachable Assistant Manager with a strong background in Front of House operations to join our team at The Black Lion. Working closely with the General Manager, this role will include managing our Front of House team and ensuring all operations run smoothly and effectively.

The Black Lion

A member of the Chestnut collection of pubs, inns, and restaurants; we are a 15th Century inn with a modern twist on tradition, creating a wonderful setting to enjoy our food, sample local ales, explore our wine list, and rest a weary head.

Set in the picturesque village of Long Melford in Suffolk, there is much to explore in our area, from our country park, to Kentwell Hall, and neighboring villages like Clare and Lavenham.

Why Join Us?

• Incentives: Enjoy team and individual incentives rewarding your hard work, including staff days out and trips abroad.
• Flexible Hours: Supporting a healthy work-life balance.
• Tips: Earn tips on top of your hourly pay, with tools like Wagestream to track your earnings.

Job Requirements:

• Enthusiastic individual who enjoys working with high-quality, locally sourced ingredients and takes pride in delivering excellent guest experiences.
• Leading guests through all aspects of a restaurant/hotel experience.
• Wet stock management within the property.
• Team player interested in expanding knowledge and contributing to a welcoming pub atmosphere and positive company ethos at Chestnut.
• Organizing large group events from planning to execution.

Perks of Working with Us:

• Part of a friendly, supportive team, with opportunities to collaborate across other Chestnut properties.
• Additional tips on top of competitive hourly pay.
• Opportunities for career growth and development in hospitality.
• A vibrant, community-focused work environment.
• Food and room discounts for friends.
• Access to the Chestnut Hub with hundreds of high street discounts.
• High-quality, fresh staff food included.
• Industry-recognized qualifications.
• Employee reward and recognition prizes.
• Referral scheme earning up to £1500 per referral.

Who are Chestnut?

Located in East Anglia, we are a growing group of stunning pubs with rooms, big houses, and bottle shops. We pride ourselves on doing our best for our staff, who are at the heart of our success.