Assistant Manager

Marston's PLC; Stoke-on-Trent; On-site; GBP 1,000; Full time

Job summary

A leading pub company in Stoke-on-Trent is seeking an Assistant Manager to join their team. The role involves supporting the General Manager, motivating staff, and ensuring an excellent guest experience. Benefits include a performance-based bonus, a 30% discount at all pubs, and opportunities for career development. Join a company recognized as one of the UK's top employers and contribute to creating memorable experiences for guests.

Benefits

Performance based bonus

30% off at all pubs

Management Development training

Professional wellbeing support

Access to private healthcare scheme

Qualifications

• Previous experience in a like-for-like Assistant/Deputy Manager role in a similar/branded environment.
• Passionate about leading and motivating others.

Responsibilities

• Be part of the pub management team.
• Support the GM in achieving financial and business KPIs.
• Inspire and motivate your pub team.

Skills

Leadership

Team Motivation

Customer Service

Job description

Assistant Manager

Location: Stoke-On-Trent

Salary: £12.98

Hours: 35hrs per week

Benefits include:

• Performance based bonus
• Privilege card discount
• Marston's rewards
• Progression opportunity into General Manager role

We're on the lookout for a new Assistant Manager to join our team!

Be there for the ordinary, and the extra ordinary moments. Pride yourself in leading and motivating a pub team that contributes to local communities - creating endless moments of joy.

As an Assistant Manager you'll:

• Be part of the pub management team, stepping up when the General Manager isn't around.
• With a passion for leading and motivating others, you'll lead from the front to create memorable experiences that gets our guests coming back for more.
• Support the GM in achieving financial and business KPI's.
• Inspire and motivate your pub team on every shift.
• Be passionate about doing the right thing for your team and guests.
• Be accountable for the successful operation of the pub when deputising for the GM.
• Bring previous experience in a like-for-like Assistant/ Deputy Manager role in a similar/ branded environment.

What comes next is up to you: If you have the determination to drive your development, our Aspire programme will support you to progress into a General Manager role - running your own pub team!

What you get from us: You'll be joining a pub company that's been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• A performance related bonus.
• 30% off at all our pubs, restaurants, and hotels.
• A reliable hours contract, to give you the security you deserve.
• Flexible and part time hours available to work around your family or higher education.
• Exciting range of high street, online discounts and cashback offers.
• Scope to build your career and progress through our Management Development training - including access to our award winning, innovative app-based training platform.
• A friendly and lively environment, working alongside passionate and diverse teammates.
• Access to Licensed Trade Charity for financial, mental, and emotional wellbeing support.

Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

How to apply checklist:

• Give yourself 20 minutes.
• Have your CV ready to upload.
• Double-check your contact details.

Location: Horn & Trumpet, Stoke-On-Trent, ST1 6EJ

The benefits:

• Wellbeing: As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.
• Accommodation: The majority of our pub General Manager roles include optional on-site accommodation.
• Award winning: Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.
• Bonus: Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.
• Competitive salaries: Opportunity to earn a great wage whilst having fun at work.
• Long service: We reward loyalty with awards for key anniversary milestones.
• Food and drink: Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.
• Pension scheme: All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.
• Private healthcare: Some of our roles offer access to a private healthcare scheme.
• High street discount: An exciting range of high street, online discounts and cash back offers are available for all.
• Employee discount: All of our employees receive a 30% discount on Marston's food and hotel stays.
• Training and development: We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.