Assistant Manager

Frasers Group; Stoke-on-Trent; On-site; GBP 25,000 - 35,000; Full time

Job summary

Frasers Group is seeking a passionate Gym Manager to oversee our operations in Stoke-on-Trent. In this full-time role, you will lead the team to deliver exceptional member experiences and drive the commercial success of the gym. You will be responsible for team development, managing operational processes, and ensuring high standards of service. Ideal candidates will have a Level 2 fitness qualification and strong leadership skills, coupled with a passion for health and wellness.

Benefits

20% discount across all Frasers Group facias

Fearless 1000 bonus scheme

Free Gym membership

Eligibility for monthly Champion program

Training and development with funded qualifications

Qualifications

• Passionate about health, fitness, and wellness.
• Strong leadership qualities.
• Flexible working hours and location.

Responsibilities

• Manage day-to-day operations and lead a team to meet KPIs.
• Drive membership sales and manage controllable costs.
• Recruit, monitor, train, and onboard new team members.

Skills

Leadership

Interpersonal Skills

Adaptability

Problem-Solving

Passion for Fitness

Education

Level 2 qualification in fitness

Job description

To impact all areas of the gym, delivering high standards, driving all commercial areas & facilitating exceptional member experiences.

This is a full-time position responsible for the day-to-day running of the business. Responsible for leading the team in all sales and operational processes, with a keen eye for detail and ability to OWN IT. This role is accountable to various KPIs and is responsible for the recruitment, nurturing & development of an elevated team capable of achieving them consistently.

The Benefits.

Elevation is a core value, matched with great company benefits including:

• 20% discount across all Frasers Group facias
• Fearless 1000 bonus scheme
• Free Gym membership
• Eligibility for monthly Frasers Group Champion program - winners get double their salary for the month
• Reward and recognition with our Everlast Gyms monthly champions program
• Training and development through Frasers Group with recognized, funded qualifications available including Level 3 & 5 in management & leadership
• Enhance your fitness knowledge with product training and the opportunity to deliver personal training sessions and group training

Job Description

• Represent Everlast Gyms as an ambassador for fitness
• Demonstrate our elevated ways of working always
• Drive all revenue lines from membership sales to product & secondary, to overall profitability of the gym
• Manage controllable costs such as stock orders & cleaning supplies to eliminate wastage and overspend
• Lead by example on reception and the gym floor to enhance member experience
• Ensure processes like FUNDAMENTALS, ASCEND & MOVE are followed & delivered to the highest level
• Drive collective buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate
• Lead recruiting, monitoring, training, and onboarding of new team members
• Ensure operational processes are completed consistently and to a high standard
• Provide honest, constructive feedback regularly to support team development
• Report facilities & maintenance issues according to best practices
• React resiliently and agilely to challenging situations and find solutions
• Manage policies and procedures including Health & Safety and pool plant operations
• Maintain high standards of cleanliness and presentation at all times

Qualifications

Need to be:

• Passionate about health, fitness, and wellness
• Level 2 qualification in fitness (desirable)
• Strong leadership qualities
• Adaptable communication and management style
• Positive, solutions-driven mindset
• Member champion mentality with excellent interpersonal skills
• Driven and ambitious with a desire to learn and develop
• Flexible working hours and location, including weekends and Bank Holidays when required

Additional Information

Visit our LinkedIn page to see more of the great things our brand does.

An opportunity like this at Frasers Group is for the fearless. The potential is massive, and the experience is unrivalled. To make the most of it, you need to live and breathe our principles:

• Think without limits - think fast, fearlessly, and lead the team
• Own it and back yourself - own the basics, your role, and the results
• Be relevant - relevant to our people, partners, and the planet