Assistant Manager

JR United Kingdom; Stockport; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading family leisure provider in Stockport is seeking an Assistant Manager to assist in daily operations and ensure exceptional customer service. The ideal candidate will have managerial experience in leisure or retail sectors, strong interpersonal skills, and a can-do attitude. This diverse role requires effective organization and support during events and bookings, ensuring high standards of service throughout.

Qualifications

• Experience in a managerial role in the leisure or retail sectors is essential.
• Knowledge of food hygiene and safety procedures.
• Strong communication skills both written and verbally.

Responsibilities

• Assist with day to day site operations.
• Organise the people teams and deliver exceptional service.
• Support events and bookings coordination.

Skills

Managerial experience in leisure or retail

Food and beverage function knowledge

Strong interpersonal skills

Strong communication skills

Problem-solving skills

Organizational skills

Job description

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- Bramah Recruitment are recruiting for an Assistant Manager to join one of our fantastic clients in the family leisure sector. This is a fast paced role ideal for a customer focused and organised individual with a broad skillset to assist in delivering exemplary customer service and high levels of service. This is a diverse operational role which will see you leading by example and working across all functions!
Responsibilities:
- To assist in day to day site operations, organising the people teams, delivering exceptional service to visitors and ensuring an excellent customer experience from start to finish.
- To assist with the organisation and delivery of visitor events and bookings acting as a senior staff contact and coordinating on the ground service provision.
- To assist the daily operations of the F&B function ensuring high standards of food hygiene and safety.
- To work closely with the General Manager to continuously and strategically improve service provision, help with managing costs and to suggest improvements to aid overall profitability.
- To continually represent the brand and the site positively driving repeat visits from customers.
Skills:

- Experience in a managerial role in the leisure or retail sectors is essential.
- Experience working in a food and beverage function with working knowledge of food hygiene and safety procedures.
- Strong interpersonal skills with the ability to mentor and coach colleagues.
- Strong communication skills both written and verbally.
- Can do attitude is essential.
- Strong organisational skills with the ability to problem solve quickly.

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