Assistant Manager

QFM Group; Sheffield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading coffee chain is seeking an Assistant Manager in Sheffield. In this dynamic role, you will support the coffee team, manage store operations, and inspire staff to deliver exceptional customer service. Candidates should have leadership experience and ambition for career growth. Benefits include employee discounts, career development opportunities, and more.

Benefits

Annual salary review

Employee discounts and cashback scheme

Excellent career development opportunities

Company pension scheme

Access to Apprenticeship Schemes - Level 3 and Level 4

Qualifications

• Experience in managing and developing teams.
• Ability to identify sales opportunities.
• Ambition to grow within the company.

Responsibilities

• Create a welcoming environment for customers.
• Manage controllable costs through effective stock management.
• Inspire and motivate your team to perform with excellence.
• Ensure brand standards and health regulations are maintained.
• Train and develop your team.

Skills

Leadership experience

Coaching skills

Commercial awareness

Strong brand ambassador qualities

Ability to work under pressure

Job description

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Assistant Manager at Costa Coffee - Sheffield

We’re looking for an Assistant Manager to support our Costa Coffee team in Sheffield. This is a great opportunity for an experienced Assistant Manager, Shift Manager, or an aspiring Assistant Manager looking to step up into a managerial role.

At Costa Coffee, our goal is to inspire the world to love great coffee. We value passion, energy, and teamwork to create memorable moments for our customers. As a leader, you will drive your store's success with your experience, resourcefulness, and talent development skills. It’s an exciting journey.

The role of an Assistant Manager is busy and dynamic. We treat our Assistant Managers as aspiring business owners, responsible for stock, standards, team, labor, and customer satisfaction. You will be accountable for profit and loss, store appearance, and brand standards, making the role your own.

Our core focus is serving amazing coffee, maintaining clean stores, and delivering excellent customer service.

Responsibilities of an Assistant Manager at Costa Coffee:

• Create a welcoming environment for customers, anticipating their needs and creating memorable experiences.
• Manage controllable costs through effective stock, labor, and training management.
• Inspire and motivate your team to perform with excellence.
• Ensure brand standards and health and safety regulations are maintained.
• Train and develop your team to reach their full potential.

Requirements to be an Assistant Manager at Costa Coffee:

• Leadership experience with coaching skills, leading from the front.
• Commercial awareness with the ability to identify sales opportunities.
• Strong brand ambassador qualities, ensuring standards are met.
• Ambition to grow within the company.
• Ability to work under pressure and execute tasks efficiently.
• Experience in managing and developing teams.

Benefits of working as an Assistant Manager at Costa Coffee:

• Annual salary review
• Employee discounts and cashback scheme
• Excellent career development opportunities
• Company pension scheme
• Access to Apprenticeship Schemes - Level 3 and Level 4

We welcome candidates with backgrounds in retail, hospitality, or related fields.