Assistant Manager

Five Guys; Scotland; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading burger restaurant in Scotland seeks an Assistant Manager to oversee daily operations, manage teams, and ensure exceptional customer service. The ideal candidate will embody leadership qualities, focus on food quality, and strive for career growth within the company. Enjoy competitive bonuses, paid holidays, and extensive perks including a team-oriented culture.

Benefits

Achievable bonus scheme up to 15%

High Performer Awards and Bonuses

33 Days paid holiday

Free meals on shift

Wellbeing support

Pension scheme

Qualifications

• Proven leadership and coaching skills, with a focus on customer service.
• Ability to handle complaints and create a positive working environment.
• Ambitious, with a desire for career growth.

Responsibilities

• Responsible for managing shift staff and ensuring food quality.
• Own P&L, driving sales, and controlling costs.
• Lead by example, providing an exceptional experience for customers.

Skills

Leadership

Coaching

Customer service

Job description

Burgers & Fries and Incredible Careers!

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained the same 'perfect and serve' philosophy.

In every restaurant, you'll find talented Assistant Managers working with the General Manager to share responsibility for the restaurant's success. This includes leading, inspiring, and coaching teams to ensure profitability, maximize sales opportunities, and deliver excellent customer service.

Our Assistant Managers demonstrate leadership, coaching, and direction, embodying our values for their team and customers.

REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to 2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher rewards - 500 for 5 years, 1,000 for 10 years
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream for financial wellbeing benefits

OTHER AWESOME PERKS

• Days out and social events
• Invitation to the annual Assistant Manager conference
• Team competitions such as Fry Cup and Olympics
• Five Guys employee discount program
• Wellbeing support and Employee Assistance Programme (EAP)
• Development opportunities for career growth
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS AN ASSISTANT MANAGER, YOU'LL BE

• Responsible for Shift Managers and Crew
• Supporting the delivery of perfect burgers and fries
• Providing an exceptional experience for your team and creating a positive working environment
• Ensuring customers are delighted and handling complaints promptly and honestly
• Leading by example, working hands-on on the line and with customers
• Supporting your General Manager and contributing to store results
• Owning your P&L, driving sales, and controlling costs
• Managing daily operations and planning for the future
• Leading with our core values
• Developing your team to build a strong talent pipeline

AS AN ASSISTANT MANAGER, YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People - hands-on leadership skills
• Customer service

INCREDIBLE CAREERS WITH FIVE GUYS

• If you're ambitious and eager to grow, we provide support and the right tools to build your career.
• Your next step could be Deputy General Manager or General Manager, progressing to roles such as Area Trainer, District Manager, or in the Support Office.
• Five Guys isn't just a job — it can be a career!