Assistant Manager

Jolyon Marshall Limited; Salisbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent retail jewellery business in Salisbury is seeking an Assistant Manager to support the Store Manager in enhancing in-store customer experiences. You will be responsible for planning sales activities, maintaining store standards, and ensuring operational efficiency. Ideal candidates should possess strong delegation skills and an ability to influence the team positively. This is a fantastic opportunity for career growth in a valued and inspiring retail environment.

Qualifications

• Strong team delegation skills required for effective leadership.
• Ability to influence colleagues positively to boost sales.
• Maintaining high standards in store operations and displays.
• Honest disposition and engaging personality essential.
• Willingness to contribute new ideas to the team.

Responsibilities

• Support the Store Manager in implementing best store protocols.
• Plan and execute sales activities to maximize operations.
• Evaluate brand and individual performance regularly.
• Ensure operational efficiency behind the scenes.
• Create a cohesive team environment for exceptional customer experience.

Skills

Team delegation skills

Influencing colleagues

Attention to detail

Operational efficiency

Problem-solving

Tools

Microsoft Office

Bransom software

Job description

A family-owned retail jewellery business that continues to expand while earning increasing recognition from industry peers. With a retail estate of six stores, each with its own unique local identity, this opportunity is based in the company's flagship store.

The business is admired not only by its loyal customers but also by trade organisations and major media outlets, which frequently recognise their success and direction.

Job Role:

• The retail landscape today demands more than ever before, requiring a constant enhancement of the customer experience in-store. As the Assistant Manager and second-in-command, your role is to support the Store Manager in implementing all best store protocols set by the business.
• There is no room for complacency; the goal is to consistently exceed previously set standards. You will be responsible for planning and executing sales activities to ensure that the store's operations run smoothly, with a focus on maximising jewellery and watch sales.
• Constant evaluation of brand and individual performance is essential, as it is the attention to detail that makes this business so respected. There will always be challenges requiring improvement and positive input.

Requirements:

• This role requires strong team delegation skills combined with the ability to influence colleagues in a positive way, encouraging them to elevate their sales and service standards.
• The focus will be on maintaining high in-store standards, including staff, product displays (internal and external), and ensuring best practices in staff and merchandise security.
• You will need to ensure operational efficiency behind the scenes to support the goals on the sales floor, presenting a cohesive team working towards a common aim - providing customers with an exceptional experience.
• You will have an honest disposition, a forward-thinking and engaging personality, and a willingness to contribute new ideas.
• Competence in Microsoft Office and Bransom software would be advantageous.

This is a fantastic opportunity to work with a quality and inspiring retail brand. The client values its employees highly and strives to create a fulfilling work environment where you can develop your retail career.