Assistant Manager

McCarthy Recruitment; Saffron Walden; On-site; GBP 31,300 - 38,170; Full time

Job summary

A leading recruitment agency is seeking a Retail Assistant Manager in Saffron Walden. In this pivotal role, you'll oversee store operations, lead a motivated team, and ensure exceptional customer service. Ideal candidates will have a background in retail management with strong leadership and communication skills. This position offers a competitive salary of £31,300 to £38,170 and a chance for career growth within a dynamic company dedicated to excellence.

Qualifications

• Experience in retail management or food retail preferred.
• Ability to lead and motivate teams effectively.
• Strong problem-solving skills.

Responsibilities

• Manage and develop the retail store team.
• Ensure customer satisfaction and store standards.
• Drive the store to meet performance targets.

Skills

Team motivation

Strong communication skills

Customer service culture

Retail operational excellence

Job description

Job Title: Retail Assistant Manager
Location: Saffron waldon
Salary: From £31,300 to £38,170 per annum
Role: Permanent

OVERVIEW

In this role you will be deputising for the retail Store Manager. You will be responsible for ensuring the whole retail store is managed effectively. You will need to lead a team in an environment focused on quality, service and availability. To be successful in this role you will need a genuine passion for retail and customer service and excellent leadership and coaching skills. Your enthusiastic and energetic approach, coupled with your ability to prioritise at pace will ensure your success. The role of retail Assistant Manager is all about developing a motivated, focused team that puts the customer at the heart of everything you do. In return you will receive a very competitive salary and a highly rewarding opportunity.

THE ROLE – KEY RESPONSIBILITIES

• Managing, coaching and developing a team
• Ensure customer satisfaction is delivered through efficient use of the team, and driving retail store standards and availability
• Lead and manage the retail store team
• Ensure the retail store complies with all health and safety procedures
• Motivate, train and develop your team, identifying development needs and stars for the future
• Plan and prioritise all store operational tasks to achieve excellence
• Manage and oversee all necessary store administration
• Manage stock movement, freshness, store availability and stock integrity
• Drive the store to meet and exceed all targets
• Deputise for the Store Manager, implement and execute all company instructions
• Understand the customer of your store, anticipate their needs and ensure they experience ‘best in class’ customer service
• Ensure staff levels are adequate to achieve core business day to day goals and meet customer expectations
• Manage the overall replenishment process

IDEAL CANDIDATE

Whatever your background, you will be ready to meet the challenge of driving one of the most successful retail stores and your own retail management career to further success and high rewards. Our client wants to meet people capable of leading and motivating their teams to achieve ambitious performance targets. You will understand the emphasis they put on customer satisfaction and you will be a highly effective team player who works closely with your retail Store Manager.

• Experience of retail management or food retail would be an advantage, although any hospitality, leisure or retail management background will be considered
• Ability to motivate a team to deliver is essential
• Ability to lead and work pro-actively within a team
• Experience of managing a service focused environment with a passion for setting and achieving results through yourself and others
• Strong communication skills
• Dedicated to a customer service culture
• Committed to retail operational excellence
• Can demonstrate a genuine desire for people
• Problem solving and decision making comes naturally

OUR CLIENT

Our client is passionate about what they do and are dedicated to providing their customers with the highest quality service. Our client aspires be a truly great company and to set the benchmark against which other companies will be judged. If you want a fantastic opportunity to prove yourself, progress and be an Assistant Manager, then this is a company that you need to apply to, it truly is a market leader in its field. Passionate about its people, it has built its success on commitment and people motivation. If you are currently a Deputy or Assistant Manager and are looking for long term development, training and progression – our client will invest in your future – this opportunity is for you!

KEYWORDS

Assistant Manager, Department Manager, Supervisor, Team Leader, Retail, Leisure, Hospitality, Store Manager.