Assistant Manager

Compass Group PLC; Saffron Walden; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking an Assistant Manager - Front of House to lead catering operations, ensuring high service standards at a prestigious venue. The ideal candidate will have leadership experience in hospitality and a passion for customer service. This full-time role offers a competitive hourly wage and comprehensive benefits, including free meals and wellness programs.

Benefits

Free meals

Onsite free car parking

Contributory pension scheme

Quick access to a Digital GP

Exclusive travel discounts

Discounts on grocery shopping

Cinema ticket discounts

Cash rewards for spending

Free wellness and mindfulness classes

Qualifications

• Previous leadership or supervisory experience in a similar hospitality or catering role.
• Excellent communication and organisational skills.
• A positive, can-do attitude with a drive to develop and lead others.

Responsibilities

• Act as a vital link between team and management to ensure high-quality service delivery.
• Lead and motivate front-of-house teams, maintaining energy and focus.
• Assist with staff training and development.

Skills

Customer service

Team leadership

Communication skills

Organisational skills

Job description

Job Title: Assistant Manager - Front of House (Maternity Cover)

Location: Hinxton Hall Conference Centre

Salary: £16.76 per hour, 40 hours per week (plus paid overtime)

Contract: Full-Time, 8-month FTC, 5 out of 7 days per week

As the Assistant Manager of the front of hours team you will take on a key leadership role within the team to ensure that exceptional service is consistently delivered. This is a fantastic opportunity to help lead our catering and service operations across a prestigious university site, focusing on Conference & Events delivery.

As Assistant Manager, you'll be the right hand to our Conference & Events Manager, ensuring day-to-day operations run seamlessly and service standards remain high. You'll support and lead a motivated team, driving excellence in every aspect of food and service delivery.

Responsibilities:

• Act as a vital link between team and management to ensure high-quality service delivery
• Support the manager with inventory, budgets, and operational planning
• Lead and motivate front-of-house teams, maintaining energy and focus
• Manage tills and process payments accurately
• Assist with staff training and development
• Take ownership of key admin and paperwork tasks
• Step in as the main point of contact during the Manager's absence
• Uphold and represent the Compass Group UK&I brand professionally at all times

The Ideal Candidate:

• Someone passionate about delivering exceptional customer service
• Previous leadership or supervisory experience in a similar hospitality or catering role
• Excellent communication and organisational skills
• A positive, can-do attitude with a drive to develop and lead others
• Experience in managing and motivating teams
• Adaptable and ready to embrace new challenges

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals
• Onsite free car parking
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes

About Us

Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!