Assistant Manager

TJX Europe; Royal Tunbridge Wells; On-site; GBP 32,000 - 42,000; Full time

Job summary

TK Maxx UK Store 336 in Tunbridge Wells is seeking an Assistant Manager with a passion for coaching a high-performing team. You will own a multimillion-pound store, drive daily commercial performance, and lead with confidence in a fast-paced retail environment.

You’ll mentor staff, manage staffing and payroll, and deliver strong merchandising and customer service results while developing your team for future promotion.

Qualifications

• Experience leading a retail team and driving performance.
• Strong mentoring and coaching to develop staff.
• Ability to make confident decisions in a fast-paced store.
• Commercial mindset with opportunity identification.

Responsibilities

• Lead store performance through vision and adaptability to needs.
• Ensure adherence to company policies and procedures.
• Manage payroll and cost controls to improve profitability.
• Drive merchandising and sales strategies to lift performance.
• Develop and retain a dedicated and motivated team.
• Partner with store operations to support growth.
• Monitor KPIs such as sales, service, compliance, retention and absence.

Skills

Leadership

Coaching

Decision-making

Commercial acumen

Job description

TK Maxx

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Style is never in short supply at our more than 700 TK Maxx stores across Europe. As part of the TJX Family, each store offers different products, but the same dedication to the thrill of the find. From designers straight off the runway to statement jewellery, we provide exciting surprises that make the every day a little more fun: working here is no different. Our environment is constantly evolving yet always encouraging. Each shift is a new opportunity to Discover Different.

About The Role

As an Assistant Manager who aspires to be a future Store Manager in the area, you will take ownership for a multimillion-pound store that is constantly evolving.

With our unique business model, you'll navigate a fast-paced, constantly evolving retail environment with confidence and composure.

An ability to remain calm under pressure will empower you to lead your team through daily transitions and deliver outstanding results.

In this dynamic role, you'll embrace the unpredictability of merchandise deliveries, maintaining a steady and assured presence while offering customers an exciting variety of unique finds every day.

Key Responsibilities

• Leading with vision, adapting and flexing to the needs of the store and the business to drive commercial performance.
• Ensuring the store adheres to company policies and procedures.
• Handling payroll and control costs to improve profitability.
• Improve the store’s commercial performance through effective merchandising and sales strategies.
• Encourage and develop your team's talents to ensure high productivity and efficiency through collaboration.
• Champion strong business partnerships to support store operations and growth.
• Recruit, engage and retain a dedicated and motivated team.
• Commit to continuous development for yourself and the team.
• Supervise and achieve key performance indicators such as sales performance, service promise, store compliance, associate retention, and absence rates.

Are you right for this role?

• A proven track record of leadership and the ability to develop a culture of continuous improvement.
• A proactive demeanor with a dedication to mentoring and coaching the team to enhance individual and collective potential, ensuring long-term success.
• The ability to make confident decisions in a dynamic, fast-paced environment while keeping business objectives in focus.
• A commercially astute approach to find opportunities, innovate solutions, and deliver measurable results.

Why join us?

Our people tell us there is so much more that they love about being a part of TK Maxx, and find that it’s so much more than a job. As part of our TJX family, you'll be supported by a diverse, close-knit team in our stores; we move a lot of inventory at all times of the day, working, learning, and growing together. You'll always be encouraged to be yourself and to use your imagination and as you grow, there'll be plenty of opportunities for your ongoing development and progression. It’s our way of empowering you to make your career here.

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and parental, race, religion or belief, and/or sexual orientation

• UK & Ireland: You must have the legal right to work in the country you are applying to.
• Germany & Austria: „Bitte beachte, dass eine bestehende Arbeitserlaubnis für das Land, in dem du dich bewirbst, vorliegen muss.
• Poland: „Aby aplikować na to stanowisko, musisz posiadać prawo do legalnej pracy w kraju, którego dotyczy oferta.
• Netherlands: Je moet het wettelijke recht hebben om te werken in het land waar je solliciteert.
• Spain Es imprescindible disponer del derecho legal para trabajar en el país al que postulas.

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address

Unit 3 Longfield Road

Location

EUR TK Maxx UK Store 336 - Tunbridge Wells