Assistant Manager

Smith & Western; Royal Tunbridge Wells; On-site; GBP 25,000 - 35,000; Full time

Job summary

Smith & Western is searching for an experienced Assistant Manager to lead the restaurant team in Royal Tunbridge Wells. This hands-on role includes responsibilities for team management, stock control, and customer satisfaction, all within a dynamic and fun work environment. The ideal candidate will share a passion for excellent service and have a proven record in a similar role.

Benefits

Industry-recognized qualifications

Discounts on food and hotel rooms

Meals on shift

Bonuses

Christmas Day and Boxing Day off

Qualifications

• Experience as an Assistant Manager in a branded restaurant.
• Proven track record in high-volume settings.
• Positive and proactive management style.

Responsibilities

• Manage a team and ensure smooth restaurant operations.
• Oversee ordering, stock control, and health and safety.
• Work closely with Head Chef and Directors to enhance standards.

Skills

Leadership

Customer Service

Team Management

Job description

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We are looking for an experienced and ambitious Assistant Manager to help lead the team and grow and develop our business.

We offer a very competitive salary, alongside performance-related bonuses and great benefits. More importantly, this role offers a real opportunity to bring your personality to work and to work in a fun environment where everything we do is aimed at exceeding our visitors' expectations.

Your warm personality and professionalism will enable you to be deeply involved in all aspects of ensuring the smooth running of the restaurant and bar. This includes managing a team, ordering, stock control, health and safety, and maintaining high standards across all areas of the restaurant.

The ideal candidate will have a proven track record as an Assistant Manager in a branded restaurant environment, with experience working at high volume with fresh produce. You will have a positive and proactive management style, share our passion for providing the highest quality customer service, and possess energy, a winning smile, and common sense.

As the go-to person for all aspects of running this busy restaurant, you will enjoy a varied, hands-on role, working closely with the Head Chef and Directors to address issues promptly, develop standards, and drive the business forward. You will ensure all customers leave satisfied after having an amazing experience.

Benefits include:

1. A chance to earn industry-recognized qualifications
2. Discounts on S+W food and hotel rooms
3. Meals on shift
4. Bonuses
5. Christmas Day and Boxing Day off
6. You’ll be part of a caring and loyal work family