Assistant Manager

Greene King; Romford; On-site; GBP 28,000 - 35,000; Full time

Job summary

A popular pub group in Romford is seeking an Assistant Manager to lead their pub team and ensure excellent customer experiences. This role involves supporting day-to-day operations, training staff, and maintaining high brand standards. Ideal candidates will have strong communication and leadership skills, along with a passion for delivering outstanding service. The position offers competitive pay and numerous employee perks, including discounts and professional development opportunities.

Benefits

Competitive salary

Career development opportunities

Employee discounts

Free employee assistance program

Referral bonuses

Wage access through Wagestream

Retail discounts

Qualifications

• Passionate about delivering amazing experiences for customers.
• Great with people and effective communicator.
• Ability to adapt to challenges during busy shifts.
• Keen eye for detail and high standards.

Responsibilities

• Support the General Manager in daily operations.
• Lead the team to deliver exceptional customer experiences.
• Act as a role model and support team development.
• Champion brand standards and ensure safety.

Skills

Communication skills

Leadership skills

Adaptability

Attention to detail

Job description

Company Description

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

Job Description

As Assistant Manager, you'll be at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Qualifications

What you'll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

• You'll be passionate about delivering amazing experiences for customers.
• You'll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.

Additional Information

We're all about rewarding our team's hard work, that's why...

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...