Assistant Manager

Dan Sidders; Rochester; On-site; GBP 24,000 - 30,000; Full time

Job summary

Shepherd Neame is seeking an enthusiastic Assistant Manager to join their traditional pub in Rochester. The role involves leading a team, ensuring high-quality customer service, and covering duty manager shifts. This position offers opportunities for career development within a historic and well-respected family business.

Benefits

Competitive salary or hourly pay rate

Share of tips

Early wage withdrawal scheme

25% discount on food and drink

Pension plan

Qualifications

• Experience in a fast-paced customer-focused environment.
• Ability to lead and develop a team.

Responsibilities

• Covering duty manager shifts.
• Supporting the management team.
• Ensuring excellent customer service.

Skills

Energy

Enthusiasm

Team Leadership

Customer Service

Job description

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Shepherd Neame is on the lookout for an Assistant Manager
with bundles of energy and enthusiasm to join our team,so if you have
experience of leading a team in a fast paced customer focused environment and
you are looking to carve out your career in the hospitality industry; this may
be just the job for you.

Situated in the High Street in the historic town of Rochester in Kent, The Crown is a traditional pub offering a warm welcome, great food and drink.

As an ambassador for our brand, this role will see
you covering
duty manager shifts, supporting the management team with the creation of an inclusive
culture within the business and leading and developing the team to ensure that
they offer excellent customer service at every opportunity.

WHATS IN IT FOR YOU?

• Competitive salary or hourly pay rate
• A share of tips in addition to your pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on 100's of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs, the Brewery & Support Office

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.