Assistant Manager

Williams & Co.; Riverhead; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading independent plumbing and heating merchant is seeking an Assistant Manager in Riverhead, Kent. You will support the Branch Manager in operations, maintain displays, and deliver excellent customer service. Ideal candidates will have experience in the plumbing trade, good attention to detail, and strong communication skills. The role offers up to £32,000 annually with great benefits including annual leave, medical insurance, and training opportunities.

Benefits

33 days annual leave

Training and development opportunities

Discounted shopping platform & gym membership

Private medical insurance

Employee Assistance Programme

Car leasing & cycle-to-work schemes

Company discount on products

Contributory pension scheme

Life Assurance

Qualifications

• Previous experience in plumbing and heating trade or similar.
• Ambitious and eager to learn and grow.
• Strong communication skills.

Responsibilities

• Update and maintain product displays.
• Support the Branch Manager in operations.
• Deliver outstanding customer service.

Skills

Customer service

Attention to detail

Communication

Leadership

Growth mindset

Job description

Position: Assistant Manager

Salary: Up to £32,000 per annum DOE

Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!

Location: Unit B Sevenoaks Business Centre, Cramptons Road, Kent, TN14 5DQ

If you're interested in working for a company that's been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...

Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for an Assistant Manager to join our busy and friendly team in Sevenoaks!

If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!

As an Assistant Manager, you'll be:

• Updating and maintaining displays, branch upkeep, and availability of merchandise.
• Supporting the Branch Manager in maintaining and attracting new customers.
• Supporting the Branch Manager with the day-to-day leadership of the team.
• Delivering outstanding customer service both in-person and over the phone.
• Undertaking stock checks and employing control measures.
• Undertaking daily administrative duties, such as banking.
• Ensuring safe operation and use of the warehouse.
• Receiving, checking and storing incoming goods.
• Building relationships with suppliers and reps.

Ideally, you are:

• Ambitious in your approach to work with a growth mindset towards learning.
• Highly accurate in your approach to work with good attention to detail.
• Respectful in upholding Health & Safety guidelines at all times.
• Keen to meet deadlines with a flexible approach to daily tasks.
• Eager to develop your leadership and management skills.
• Passionate about providing excellent customer service.
• An excellent communicator both verbally and written.

Some of our excellent benefits include:

• 33 days annual leave, increasing with the length of service
• Training and development opportunities specific to you
• Discounted shopping platform & gym membership
• Private medical insurance for the whole family
• 24/7 Employee Assistance Programme
• Car leasing & cycle-to-work schemes
• Company discount on our products
• Contributory pension scheme
• Life Assurance

So what are you waiting for!? Apply to be our NEW Assistant Manager - Today!