Assistant Manager

Sweaty Betty; Portsmouth; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Generous clothing allowance

Seasonal allowance for SB uniform

Quarterly bonuses

60% off Sweaty Betty merchandise

25 days holiday (pro-rated if part-t​i

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust - advice &

Health Cash Plan benefit with Medicash

Enhanced Family Leave policy

Job summary

Sweaty Betty is seeking an Assistant Manager to support the Store Manager in delivering exceptional service, driving sales and developing a cohesive team. You will lead by example, uphold brand standards, and ensure a welcoming, energetic store environment.

You’ll oversee stock, merchandising, training, and KPI delivery while fostering an inclusive culture and delivering memorable customer experiences that reflect our brand lifestyle.

Qualifications

• Previous experience working in a fast-paced, customer-facing environment.
• Experience in a customer-facing role; leadership or supervisory experience is preferred, but not essential.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.
• Self-starter and ambitious – you are motivated to achieve and exceed store targets for your team and your store.
• Ability to work under pressure and manage multiple tasks at once.

Responsibilities

• Motivate and engage the team to embody brand values daily, promoting an inclusive, positive working atmosphere.
• Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
• Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures.
• Communicate efficiently on the floor and behind the scenes; build relationships across the business, with customers and community partners.
• Partner with the Store Manager to generate innovative and engaging marketing ideas.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
• As the product expert and knowledgeable trainer, you will educate your team and advise customers.
• Fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
• Support store management in opening/closing, cash handling, stock control, merchandising, and maintaining a clean, well-presented store.
• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Maintain compliance with company policies including health and safety regulations.

Skills

Customer service

Leadership

Team management

Flexibility

Sales driven

Communication

Job description

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an

established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

As an Assistant Manager, you are always on hand to resolve issues and identify fun and fresh ways of doing things and you are loyal and passionate about your customers and your team. Partnering with your manager will give you the chance to make your mark on the store and with plenty of opportunities to grow within the company, this is the ideal role for someone looking to learn more about retail management and develop within the management team. This role plays an integral support role to the Store Manager in managing the overall operations of the store, driving sales alongside all relevant KPIS and leading & developing a cohesive team of highly motivated employees who can deliver memorable experiences for all our consumers.

Key Responsibilities

• Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
• Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
• Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures.
• Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners.
• Partner with the Store Manager to generate innovative and engaging marketing ideas.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
• As the product expert and knowledgeable trainer, you will educate your team and advise customers.
• Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Maintain compliance with company policies including health and safety regulations.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Knowledge, Skills, and Abilities Required

• Previous experience working in a fast-paced, customer-facing environment
• Experience working in a customer-facing role. Leadership or supervisory experience is preferred, but not essential
• Flexible and adaptable, you are comfortable working in a fast-paced environment
• Flexible schedule and availability to work mornings, evenings, weekends and holidays
• Passion for our brands and brand lifestyles
• Self-starter and ambitious – you are motivated to achieve and exceed store targets for your team and your store
• Ability to work under pressure and manage multiple tasks at once

Wolverine World Wide, Inc. (NYSE: WWW) is a global footwear and apparel company driven by a vision to Make. Every Day. Better. Founded in 1883, the Company builds and grows iconic brands including Merrell®, Saucony®, Wolverine®, Sweaty Betty®, Chaco®, Hush Puppies®, Stride Rite®, HYTEST®, and Bates®, along with footwear licenses for Cat® and Harley-Davidson®. Headquartered in Rockford, Michigan, the Company’s products are sold in approximately 170 countries and territories worldwide. For more information, visit www.wolverineworldwide.com.

In 2025, the Company was recognized by Footwear News as Company of the Year, by Forbes as one of America’s Dream Employers, America's Best Employers for Women, and America's Best Employers for Company Culture, and by Inspiring Workplaces as one of the Most Inspiring Workplaces Globally.

Wolverine Worldwide is a Certified™ Great Place To Work®.

Working Conditions

US Candidates Only

• Performing duties consistent with the Company’s AAP/EEO goals and policies
• High School diploma or equivalent

The Extras

• Generous clothing allowance
• Seasonal allowance for SB uniform
• Quarterly bonuses
• 60% off all Sweaty Betty merchandise
• 25 days holiday (pro-rated if working part-time)
• Refer a Friend bonus scheme
• Season Ticket Loan
• Access to Retail Trust - advice & support tool
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
• Enhanced Family Leave policy

Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.

We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."

We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.