Assistant Manager

Wildwood - Plymouth RWY; Plymouth; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Tips included

Christmas Day off

Job summary

Wildwood Plymouth is seeking a personality-packed Assistant Manager to lead front-of-house and bar operations, delivering warm hospitality and standout service.

You’ll work closely with a supportive management team at the Royal William Yard location, setting the tone for guests and colleagues, and ensuring a smooth, high-energy service.

This role offers a collaborative culture, opportunities to grow with a growing brand, and a close-knit team atmosphere with a focus on guest experience.

Qualifications

• Experience in hospitality, front-of-house preferred.
• Proven leadership and staff development ability.
• Passion for delivering memorable guest experiences.

Responsibilities

• Run high-energy services with genuine hospitality.
• Lead and support the front-of-house team.
• Drive footfall and sales through outreach.
• Handle recruitment, training, and wellbeing of the team.
• Manage stock, orders, and supplier relationships.
• Control labour, rotas and productivity.
• Ensure health & safety, compliance, and cash handling.
• Leave guests wowed with outstanding service.
• Represent Wildwood with style and passion.

Skills

People leadership

Customer service

Team motivation

Attention to detail

Operations management

Job description

Located in the heart of Plymouth's iconic Royal William Yard, this stunning restaurant offers a truly unique setting for both guests and the team. Surrounded by waterfront views and a vibrant destination atmosphere, it welcomes a loyal mix of local guests and visitors alike. Renowned for delivering exceptional hospitality and memorable dining experiences, it's a much-loved venue where quality and service are at the heart of everything they do.

You'll be joining a strong and supportive management team who has created a positive culture where people are encouraged to develop, work collaboratively, and take pride in delivering exceptional guest experiences. If you're looking for the opportunity to be part of a close-knit team in one of York's most distinctive locations, this could be the perfect role for you.

Here is why you’ll love working with us

• Earn up to £38,000 per year (based on a 42-hour, hourly paid contract including tips (and they really add up!)
• Because you’re paid hourly, every extra hour you work is paid
• Enjoy a healthy work-life balance… no super early starts, no late nights, and closed on Christmas Day
• Work alongside a supportive, experienced, and hands‑on General Manager

Who are we

Wildwood (part of the Bow Street Group) has been doing Italian inspired food, great cocktails, and characterful venues since 2006. Every site has its own look and feel, but one thing stays the same: Casual excellence. Full table service, delivered with flair, confidence, and personality. No scripts. No robotic service. Just great hospitality. With 30 restaurants and big expansion plans for 2026, there’s serious room to grow with us!

We’re looking for a personality-packed Assistant Manager. You’re confident, energetic, and impossible to ignore in the best way. Whether welcoming guests, leading a buzzing service, or handing out tasters to passersby, you’ll embody the Wildwood magic. You’ll set the tone with your passion for perfection, ensuring every shift runs flawlessly both front and back of house. We want someone who demands the best from themselves and their team when it comes to service, cleanliness, presentation, and overall atmosphere. You’re not just good; you’re meticulous.

What we need from you

• A people magnet: warm, engaging, and full of charisma
• A natural leader who can motivate and inspire a team
• A hands‑on host who works the floor and the pavement!
• Someone with an eagle eye for detail and a passion for perfection
• A pro who can juggle restaurant and bar operations with ease

Your day‑to‑day

• Running slick, high‑energy services with genuine hospitality
• Leading and supporting the front-of-house team
• Driving footfall and sales with creative outreach (tasters, engagement, flair!)
• Handling all things people-related – from recruitment and training to team wellbeing and performance management
• Managing stock levels, placing accurate orders, and working with suppliers
• Keeping tight control on labour, rotas, and productivity
• Ensuring all operational tasks (including health & safety, compliance and cash handling) are delivered to the highest standard
• Ensuring every guest leaves feeling wowed
• Representing Wildwood with style, confidence, and passion

Our culture

Our culture is shaped by three core values: Creativity - always looking for better ways to do things; Ownership - taking responsibility and making things happen; and Collaboration - working together to achieve shared success. If these values resonate with you we'd love to hear from you.