Assistant Manager

Rick Stein Careers; Padstow; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Staff meals

Staff discounts

Training & development

Career progression

Extra holidays

Retail discounts

Job summary

Rick Stein Restaurants in Padstow is seeking an experienced Assistant Manager to lead our Front of House team, ensuring warm, knowledgeable and seamless service at every service.

You will work alongside the General Manager, develop staff, manage rotas and training plans, and uphold high standards of presentation and guest experience, while driving hospitality excellence and team morale.

Qualifications

• Experience in supervisory or assistant management in hospitality.
• Ready to take the next step in your hospitality career.
• Strong leadership and team-building skills.

Responsibilities

• Support the General Manager with daily Front of House operations.
• Lead, motivate and develop the team for exceptional service.
• Set floor standards and lead by example during service.
• Create rotas, training plans and performance development.
• Deepen staff knowledge of food, wine and drinks.
• Address guest feedback with professionalism.
• Collaborate with kitchen and bar for seamless service.
• Support sales and restaurant performance.
• Assist with recruitment and onboarding.
• Maintain presentation, service and operational excellence.

Skills

Leadership

Communication

Hospitality passion

Hands-on

Organisation

Staff mentoring

Job description

Assistant Manager – Front of House

Great food. Genuine hospitality. A place to grow.

Earn a great salary plus tips.

At Rick Stein Restaurants, we believe great hospitality starts with great people. We're passionate about fresh seafood, simple cooking done brilliantly, and creating memorable experiences for every guest who walks through our doors.

We're looking for an experienced and confident Assistant Manager to join our Front of House team - someone who loves hospitality, enjoys leading people, and takes pride in making sure every service runs smoothly.

Working alongside the General Manager, you'll play a key role in leading the team, maintaining our high standards and creating the warm, genuine service that Rick Stein Restaurants are known for.

What you'll be doing

• Supporting the General Manager with the day-to-day running of the restaurant and Front of House team
• Leading, motivating and developing the team to deliver warm, knowledgeable and exceptional service
• Setting the standard on the floor and leading by example throughout every service
• Helping to create and manage staff rotas, training plans and performance development
• Building the team's knowledge of our food, wine and drinks, and making sure this shines through in the guest experience
• Listening to guests, responding to feedback and resolving any issues with confidence and professionalism
• Working closely with the kitchen and bar teams to deliver seamless, efficient service
• Supporting sales, upselling and overall restaurant performance
• Assisting with recruitment, onboarding and mentoring new team members
• Helping to maintain high standards of presentation, service and operational excellence at all times

What we're looking for

You'll already have experience in a supervisory or assistant management role within a professional hospitality environment, and you'll be ready to take the next step in your career.

We're Looking For Someone Who

• Is a natural leader who enjoys bringing out the best in others
• Has excellent communication skills and is confident building relationships with both guests and colleagues
• Has a genuine passion for food, wine and great hospitality
• Is hands‑on, proactive and happy to get stuck in wherever needed
• Leads by example and takes pride in delivering consistently high standards
• Stays calm, positive and organised when things get busy
• Enjoys developing people and creating a team where everyone can do their best work

Most importantly, you'll care about hospitality. You'll want every guest to leave having had a great experience - and you'll enjoy being part of a team that makes that happen.

What you'll get

We want you to enjoy being part of Rick Stein Restaurants and have the opportunity to build a career with us.

You’ll Receive

• Competitive salary plus tips
• Free staff meals and generous discounts across Rick Stein Restaurants, Rooms and Shops
• Ongoing training and development, including leadership, food, wine and operational skills
• Real opportunities for career progression within a respected and growing hospitality group
• A supportive, inclusive team culture where your contribution matters
• Extra holiday for length of service, with up to 5 additional days after 5 years
• Access to discounts at hundreds of retailers, plus savings across health, entertainment, travel and more

Ready to take the next step?

If you're an experienced hospitality professional who's ready to step into a leadership role, we'd love to hear from you.

The Seafood Restaurant was the first restaurant opened by Rick Stein and Jill Stein in 1975. The Seafood Restaurant in Padstow is famous for establishing an international reputation for the very freshest fish and shellfish, often landed on our doorstep. In the centre of the restaurant is a Seafood Bar where guests can enjoy watching chefs assembling platters of oysters, langoustines and sashimi.