Assistant Manager

JW Lees; Oldham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Senior Assistant Manager to enhance their management team. This pivotal role involves leading a talented team, ensuring operational excellence, and delivering exceptional guest experiences. With nearly 200 years of tradition, this family-owned business offers a vibrant environment where you can grow your career. Enjoy generous perks, including profit sharing and discounts, while making a significant impact in a dynamic hospitality setting. If you are passionate about people and service, this opportunity is perfect for you.

Benefits

Annual profit share

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels

Wellbeing support

Career growth opportunities

Access to JW BenefitHub discounts

Qualifications

• Minimum of two years’ experience as an Assistant Manager in hospitality.
• Previous leadership experience in hospitality or retail.

Responsibilities

• Lead and motivate the team to deliver exceptional service.
• Support the General Manager and take charge in their absence.
• Ensure outstanding guest satisfaction and operational success.

Skills

Leadership

Communication

Customer Service

Operational Excellence

Job description

We are looking for a Senior Assistant Manager to join our talented management team.

JW Lees is recruiting for a dedicated and service-focused Senior Assistant Manager to join the leadership team of one of our managed pubs with hotel rooms. This is a key role for an experienced individual who is passionate about people, operational excellence, and above all, delivering outstanding guest satisfaction.

To be considered, you must have a minimum of two years’ experience as an Assistant Manager in a hospitality management setting.

What we offer our Assistant Managers:

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What an Assistant Manager does at JW Lees:

• Get the best from your team. Leading by example, offering great service and motivating the people around you.
• Be an expert in communication and be passionate about making every customer visit memorable.
• You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
• Take ownership of problems and be commercially aware.
• You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role.

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together