Assistant Manager

Sense; Nuneaton; On-site; GBP 9,000 - 12,000; Part time

Job summary

Sense is seeking an Assistant Shop Manager for their Nuneaton shop, offering an exciting opportunity to lead a team in charity retail. The successful applicant will enhance customer engagement and operational standards, ensuring a positive environment and maximizing income generation. This rewarding role requires a self-motivated individual with retail experience and a passion for making a difference.

Benefits

Excellent training and development

Group Personal Pension scheme

Generous annual leave entitlement

Qualifications

• Experience in a retail environment or team leader position.
• Ability to inspire a team for excellent customer service.

Responsibilities

• Build, train, and inspire a great team of volunteers.
• Deliver excellent shop standards and engage customers.
• Drive stock generation and community engagement.

Skills

Self-motivated

Creative

Great communicator

Commitment to charity retail

Attention to detail

Job description

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Are you looking for a new opportunity where you can be part of a fantastic team who deliver their very best at all times? Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential? If so, this could be the job for you!

Sense is currently recruiting for an Assistant Shop Manager to work 15 hours per week at our shop in Nuneaton on a permanent basis.

This is an exciting time to join our team and work in our network of over 120 shops as we continue our shop growth programme. We are looking for someone to lead and inspire an enthusiastic team, drive delivery of standards, operational and customer service excellence - all to maximize vital income generation for the charity.

Some key areas of ownership for the successful applicant include:

• Building, training, and inspiring a great team of volunteers
• Delivering superb shop standards, offer, and customer engagement
• Driving stock generation and community engagement

Each year, over four million people buy an item from us, so our shops play a pivotal role in raising brand awareness and income to make a difference in the lives of the people we support.

Key skills and experience:

• The successful applicant will need to be self-motivated, creative, a great communicator, and positively committed to working in charity retail.
• Experience of inspiring a team to provide excellent customer service.
• An eye for detail that will ensure a safe, clean, and inviting environment for customers, staff, and volunteers.
• Experience of working in a retail environment or within a team leader position.

This position requires the applicant to be willing to work Bank Holidays and weekends as required.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense is proud to be a leading charity in this field.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse, and successful charity where people can develop their skills, knowledge, and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme, and a generous annual leave entitlement.