Assistant Manager

Zachary Daniels; Nottingham; On-site; GBP 32,000 - 40,000; Full time

Job summary

Zachary Daniels in Nottingham is seeking a hands-on Assistant Manager to lead a fast-paced department within a market-leading retail business. The role offers a salary of up to £36,000 and the chance to play a pivotal part in a high-volume store.

Reporting to the Store Manager, you will drive turnover and revenues, manage a strong team, and monitor wages, wastage and compliance while delivering outstanding customer service and maintaining store standards.

Qualifications

• Proven track record in fast-paced retail environments.
• Strong leadership, planning and communication skills.
• Customer-focused with ability to drive KPI performance.
• Willingness to be on the shop floor and lead by example.

Responsibilities

• Manage day-to-day running of a department.
• Act as Duty Manager in Store Manager's absence.
• Support Store Management in achieving KPIs.
• Ensure exceptional customer service and store standards.
• Maintain stock control, presentation and compliance.
• Uphold Health & Safety policies.
• Use management information to guide decisions.

Skills

Retail management

Leadership

Customer service

Team coordination

Job description

Assistant Manager | Nottingham | Up to £36,000

RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.

Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers.

As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance.

Assistant Manager Responsibilities

• Managing the day to day running of a department
• Acting as Duty Manager for the entire store in the absence of Store Management
• Assisting Store Management in achieving company KPI's
• Ensuring your team delivers exceptional customer service
• Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance
• Complying with all Health & Safety policies and legislation
• Use management information to make strategic business decisions

The ideal Assistant Manager candidate

• Have a proven track record in a fast paced retail environment.
• Enjoy being on the shop floor- No sitting in the office for you!
• Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
• Be target driven and customer service orientated
• Be highly motivated and ambitious
• Be a self starter with a can do attitude