Assistant Manager

Foot Locker; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leader in athletic retail is seeking a Store Manager for their Nottingham location. The role involves overseeing store operations, coaching staff, and ensuring exceptional customer experiences. Ideal candidates should have a passion for retail and proven leadership skills in a customer-facing environment.

Qualifications

• At least 1 year of experience in a customer-facing sales setting.
• Demonstrated leadership ability and flexible availability.

Responsibilities

• Coaching and motivating the team to drive sales.
• Ensuring high levels of customer satisfaction and operational expectations.
• Maintaining awareness of product knowledge and trends.

Skills

Leadership

Customer Engagement

Problem Analysis

Financial Analysis

Motivation

Resourcefulness

Integrity

Job description

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Overview

You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of enthusiasm from interacting with customers and athletic products
• Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Responsibilities

• Coaching and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates, and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product/trends
• Contributes to a positive and inclusive work environment

Address

42-44 Clumber Street
Nottingham
UK
NG1--3GD