Assistant Manager

JR United Kingdom; Northwich; On-site; GBP 26,000 - 34,000; Full time

Job summary

Join the UK's largest automotive service provider as an Assistant Manager, where you'll drive profitability and customer satisfaction. Work alongside the Centre Manager while actively engaging in mechanical duties and leadership, with ample opportunities for career progression and attractive benefits.

Benefits

5.6 weeks annual leave

Up to 50% off garage bills

Discounts on groceries and shopping

Family & Friends Discount Events

Financial planning support

GP Access 365 days a year

Share Save scheme with discounts

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Experience in management or customer service.
• Hands-on experience as a mechanic is ideal.
• Ability to work in a workshop environment.

Responsibilities

• Assist the Centre Manager with daily operations.
• Drive profitability while focusing on customer journey.
• Coach and manage workshop staff.

Skills

Customer satisfaction management

Coaching/training

Technical/Mechanical ability

Health and Safety compliance

Verbal communication

Written communication

IT proficiency

Time management

Driving licence

Job description

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide effective management and leadership, driving profitability with a firm focus on the customer journey. Ideally, you will have previous hands-on experience as a mechanic, as you will divide your time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service.

If you are passionate about driving business performance, delivering excellent customer experience, and seeking a long-term career with progression and training schemes, this could be the perfect opportunity. Don’t delay—apply today!

• Average uncapped bonus of £7,100 per year (potential to earn more)

• 5 days a week

• Earn extra with our refer-a-friend scheme – T&C’s apply.

Benefits Include:

• 5.6 weeks’ annual leave

• Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores

• Discounts on groceries, shopping, insurance, days out, restaurants, and more

• Family & Friends Discount Events

• Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme

• Financial planning support via Wagestream—access up to 30% of your salary in advance

• GP Access, 364 days a year, 24 hours a day

• Join the Share Save scheme with a 20% discount on shares

• Health Cash Plan for wellbeing services and healthcare costs

• Pension Scheme & Life Assurance

You will have opportunities to progress your career at Halfords, including access to hybrid training, ATA & MOT Tester Qualifications.

Skills and experience

• Ability to deliver high customer satisfaction through effective management
• Experience in coaching/training colleagues
• Technical/Mechanical ability or experience
• Experience meeting compliance standards across Health and Safety
• Excellent verbal and written communication skills
• IT proficiency and willingness to learn in-house systems
• Good time management
• A valid driving licence

National Tyres and Autocare is part of the Halfords family. We’re growing rapidly, focusing on motoring services and electric mobility. Join us and be part of our success story in getting the nation safely back on the move.

Not sure if you meet all criteria? We encourage you to apply anyway! We are committed to creating an inclusive workplace and welcome applications from all backgrounds, embracing diversity within our Halfords Family.