Assistant Manager

JR United Kingdom; Northallerton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join the UK's largest automotive service and repair business as an Assistant Manager. In this role, you will provide support to the Centre Manager while working directly with technicians in the workshop, ensuring high customer satisfaction and operational efficiency. With opportunities for training and career progression, this position also offers uncapped bonuses and a range of benefits.

Benefits

5.6 weeks’ annual leave

Discount on garage bills

Financial planning support

GP access 24/7

Health Cash Plan

Pension Scheme & Life Assurance

Opportunity to buy a Trade Price Bike

Cycle to Work Scheme

Share save scheme

Qualifications

• Previous hands-on experience as a mechanic preferred.
• Experience in delivering high customer satisfaction.
• Excellent communication and coaching skills required.

Responsibilities

• Collaborate with the Centre Manager for effective management.
• Drive profitability focusing on customer journey.
• Assist in sales and customer service alongside technical work.

Skills

Customer satisfaction

Coaching/Training

Technical/Mechanical ability

Compliance standards

Communication skills

IT proficiency

Time management

Driving licence

Job description

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide effective management and leadership, driving profitability with a focus on the customer journey. Ideally, you will have previous hands-on experience as a mechanic, as you will divide your time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this could be the perfect opportunity for you. Don’t delay—apply today!

• Average uncapped bonus of £7,100 per year (potential to earn more)

• 5 days a week

• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most products in our retail stores
• Discounts on groceries, shopping, insurance, days out, restaurants, and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords, including access to hybrid training plus the ATA & MOT Tester Qualifications.

Skills and Experience

• Experience/delivery of high customer satisfaction and experience through effective management
• Experience in coaching/training colleagues
• Technical/Mechanical ability or experience
• Experience meeting compliance standards across Health and Safety
• Excellent communication skills, verbally and written
• IT proficiency, with willingness to learn in-house systems
• Good time management
• A current valid driving licence

National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter—rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our Halfords family.