Assistant Manager

Boots UK; North Shields; On-site; GBP 25,000 - 35,000; Full time

Job summary

Boots UK is seeking an Assistant Manager who leads from the front, supports people and drives day-to-day operations. You’ll create a team and environment that customers and patients trust—somewhere they feel welcome, looked after and want to return.

Reporting to the Store Manager, you’ll coach your team, set clear expectations, oversee the shop floor and ensure safe, compliant pharmacy services, great care and strong commercial performance.

Job description

Are you someone who enjoys leading from the front, supporting people and making things happen day to day?

At Boots, being an Assistant Manager means creating a team and environment that customers and patients trust - somewhere they feel welcome, looked after and want to come back to. Guided by our purpose, "With You. For Life.", you’ll play a key role in bringing that to life, supporting your team to deliver care that really makes a difference to customers and colleagues in the moments that matter.

You’ll lead and support your team day to day - setting clear expectations, coaching individuals and helping them grow - while also taking ownership of how things run. From helping a customer find the right solution, to supporting safe and compliant pharmacy services, to driving the standards and results behind the scenes, you’ll be at the heart of it all.

This is a hand-on leadership role where you’ll be balancing people, performance and operations - leading your team, shaping the experience for customers and patients, and taking real ownership of how the store runs and performs. If you're looking for a role that enables you to make a real impact every day, this could be the opportunity for you.

What You’ll Be Doing

As Assistant Manager, you’ll report into the Store Manager and get stuck in on the shop floor, coaching and supporting your team and role modelling how great care and strong commercial performance go together.

• Lead your team to deliver strong performance while providing great care to customers and patients
• Create a positive, supportive team environment where people feel confident, capable and motivated
• Coach, develop and line manage your team through regular conversations, feedback and clear expectations and goals
• Be responsible for the day-to-day running of the store, including planning, scheduling, staffing and prioritising workload
• Maintain high standards across the store - ensuring it is clean, safe and easy to shop
• Take ownership of stock availability, cost control and loss prevention