Assistant Manager

St Austell Brewery Ltd; Newquay; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading brewery in Cornwall is seeking a motivated individual to support the General Manager at The Fort Inn in Newquay. Ideal candidates will inspire a passionate team, ensure exceptional guest experiences, and maintain high service standards while running operations smoothly. This role offers opportunities for career progression and learning in a vibrant coastal environment.

Benefits

30% off food and drink

50% off overnight stays

£150 towards a stay

Bonus scheme

Cycle to work scheme

Learning and development opportunities

Flexible working

Paid time off to volunteer

Qualifications

• Experience in a similar role.
• Ability to support team members effectively.
• Keen eye for detail in operations.

Responsibilities

• Motivating team members when General Manager is absent.
• Monitoring customer feedback for service improvement.
• Ensuring quality food production in collaboration with the Kitchen Team.

Skills

Team motivation

Customer service

Problem-solving

Attention to detail

Health and safety knowledge

Job description

Overview

The Fort Inn lies on the edge of Newquay’s bustling town centre and enjoys stunning views along the coast. Work at one of Cornwall’s most popular coastal destinations, also renowned as the UK’s surfing capital, with spectacular golden beaches and dramatic seascapes on your doorstep. This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.

About You:

• Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently.
• Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
• Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
• You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
• You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team.
• Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
• A keen eye for detail means you keep all admin and cash management systems sticking along as they should, taking responsibility when the General Manager is away.
• You know health and safety regulations like the back of your hand.
• Team members see you as an inspiring role model and know they can depend on you for support and development.
• You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.

What we offer you in return

• 30% off food and drink in our pubs
• 50% off overnight stays in our pubs
• £150 towards a stay in one of our pubs
• Tips
• Bonus Scheme
• Discount scheme across hundreds of retailers
• Cycle to work scheme on select roles
• Learning and development opportunities
• Career progression
• Meal provided for shifts over 6 hours (up to the value of £10)
• Family-friendly policies
• Flexible working
• Paid time off to volunteer

Additional Info

If you would like more information and a job description please email [e-mail]

St Austell Brewery is an Equal Opportunity employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.

Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.