Assistant Manager

BACK HOME BAND; Newent; On-site; GBP 30,000; Full time

Job summary

A historic venue in England is seeking a dedicated hospitality professional to lead shifts and ensure exceptional service. You will supervise team members, train new staff, and maintain high standards of cleanliness and customer care. With a salary of £30K, this role includes evening hours and weekends, along with benefits like on-site parking and store discounts.

Benefits

On-site parking

Store discount

Qualifications

• Previous experience in a hospitality or restaurant environment.
• Ability to lead a team effectively.
• Strong commitment to delivering outstanding guest experiences.

Responsibilities

• Lead shifts at the venue and supervise team members.
• Ensure smooth operations and compliance with hygiene standards.
• Train new and junior team members.

Skills

Excellent communication and customer care skills

Supervising experience

Ability to work collaboratively

Passion for hospitality

Tools

Hotel/restaurant booking systems

Social media platforms

Job description

If you're a dedicated and enthusiastic hospitality professional able to deliver exceptional service for our historic client, we have an exciting opportunity for you.

Our Client

Our client is a prestigious destination venue dating back several hundred years. They have a serious passion for their business and are dedicated to providing a quality service to their clients.

The Role

This is an exciting role where you will play a pivotal role in delivering outstanding service to customers. Your responsibilities will include:

• Leading shifts at the venue
• Supervising team members, providing guidance and support as needed
• Collaborating with colleagues to ensure smooth operations during all services
• Serving food and beverages to guests in a courteous and efficient manner
• Maintaining cleanliness and organisation of all areas
• Ensuring compliance with food safety regulations and hygiene standards
• Handling customer inquiries and resolving any issues promptly to enhance guest satisfaction
• Providing training for new and junior members of the team
• Playing an active part in developing their social media presence

The Candidate

We are looking for a candidate with:

• Excellent communication and customer care skills
• Previous experience in a hospitality or restaurant environment
• Supervising experience with the ability to lead a team effectively
• A passion for hospitality and delivering outstanding guest experiences
• Ability to use a variety of hotel/restaurant booking systems and social media platforms
• Ability to work collaboratively within a team

The Terms

This role includes working evenings, with core hours from 3-11pm, and includes both days at the weekend. A salary of £30K is available for the right candidate, and the company offers benefits including:

• On-site parking
• Store discount