Assistant Manager

Norwood Ravenswood; Newcastle upon Tyne; On-site; GBP 18,000 - 34,000; Full time

Job summary

A leading care provider is seeking an Assistant Manager to support their Woodcock Dell residential home, focusing on personalised care for adults with neurodevelopmental disabilities. This full-time role requires excellent communication and leadership skills, alongside a commitment to lifelong learning and independence for all residents.

Benefits

Fully Paid Induction

Workplace Pension Scheme

25 Days Annual Leave Plus 8 Bank Holidays

Employee Assistance Programme

£300 When You Introduce a Friend

Free Eye Test & Eyewear Allowance

Access to ‘Blue Light’ Discount Scheme

Cycle to Work Scheme

Qualifications

• Experience supporting learning and physical disabilities.
• Ability to work flexible shifts including weekends.
• Fully IT literate to complete administrative tasks.

Responsibilities

• Oversee care delivery and ensure quality standards.
• Lead and mentor support workers.
• Develop person-centred plans for residents.

Skills

Communication

Time Management

Leadership

Education

QCF Level 3 (NVQ 3)

Job description

Salary: £18 per hour / £33,805 per annum

Hours: 36 hours per week, covering shifts across 7 days

About you:

We're seeking a flexible and experienced Assistant Manager to join our friendly team at our Woodcock Dell residential home and assist the Home Manager in the day to day running of the home for Adults with neurodevelopmental disabilities and other needs. You'll lead the team in delivering a person-centred service through Active Support, with a commitment to Lifelong Learning and independence for all. This is a full time role where you'll be expected to work on a flexible rota of week days and weekends (5 days per week, day shifts, to include alternative weekends, typically 9am-4pm or 9am-5pm).

You'll be a great communicator, work well within a team and have strong time management and leadership skills. This is an excellent opportunity to join a dynamic team where the culture is supportive, fun and high energy, and we take pride in our work and everything that we do for the people we support.

What Norwood offer:

• Fully Paid Induction: Get the support you need from day one!
• Workplace Pension Scheme: Plan for your future with confidence.
• 25 days annual leave plus 8 bank holidays (FTE): For a well earned rest.
• NVQ Level 2-5 Health & Social Care Qualification: Boost your skills and knowledge.
• Employee Assistance Programme: We care about your well-being.
• £300 When You Introduce a Friend: Spread the word and reap the rewards.
• Free Eye test & Eyewear allowance
• Access to ‘Blue Light’ discount scheme
• Cycle to work scheme

About the role:

• To oversee the delivery of care and support within the home and make sure that the quality of service and the support provided meets and exceeds all the requirements of the Essential Standards for Quality and Safety.

• To ensure that each person living in the home is given information and advice in an accessible way that enables them to make informed decisions about their care and support.

• To lead, coach and mentor support workers to ensure that each person living in the home receives personalised support which is dignified, flexible, appropriate to their needs and promotes their rights and responsibilities.

• To take the lead in ensuring that the care and support provided is person-centred, adopting the principles of Active Support enabling Lifelong Learning for every person living within the home.

• To ensure that Person Centred Plans, Individual Learning Plans and strategies are developed that promote and support active citizenship within the local and wider community and maximise choice and independence

About Woodcock Dell:

This purpose-built property supports up to eight residents with profound & multiple neurodevelopmental disabilities. It is a safe and secure gated property with an internal lift, en-suite facilities, sensory room, comfortable lounge, modern kitchen, dining room and a well maintained garden for residents to enjoy. It is conveniently located close to the town centre which has shops and local amenities with easy access to public transport. Free parking is available around the location.

We support people with an age range of 29 – 70. They have neurodevelopmental disabilities including as autism, physical support needs including cerebral palsy and health needs such as epilepsy.

The residents are non-verbal in their communication. They communicate by using objects of reference, intensive interaction and Makaton. Most of the residents are wheelchair users.

About Norwood:

Founded in 1795, Norwood is the oldest Jewish charity in the UK, and has been privileged to receive Royal Patronage since 1815. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.

Norwood works with local authorities, to deliver wide-ranging services including residential and supported living accommodation and short-breaks facilities, as well as a range of support groups aimed at the whole family, not just the individual.

• Ability to work on a flexible rota of week days and weekends (5 days per week, day shifts, to include alternative weekends, typically 9am-4pm or 9am-5pm)
• Can carry out moving & handling tasks - we support 6 wheelchair users
• Is fully IT literate and can confidently complete administrative tasks
• Has experience of supporting Learning and Physical disabilities as well as complex health conditions such as PEG feeding, Stoma care and epilepsy
• Willingness to work towards QCF Level 3 (NVQ 3)
• Experience working in a residential setting including supervisory responsibilities
• Knowledge of person centred approaches, care and support planning and risk assessments
• Effective communicator with people management skills and excellent time management

Ability to anticipate and identify potential gaps in service and take appropriate action

Apply to Norwood and join a team that truly cares!

If you have can do attitude, lots of energy and want to make a difference in someone’s life, then Our Recruitment Team would love to hear from you.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

We actively celebrate everyone's' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are a kind and compassionate community. Empowerment and respect are at the heart of everything we do and believe in at Norwood.

If you are positive and resilient and a force for good, we are for you!

We strive for excellence and to make a real difference to the lives of the people we support. Our team is one of our biggest assets.

We nurture a supportive environment for our people, with tailored training and career development at all levels.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

We actively celebrate everyones different abilities, sexual orientation, ethnicity, faith, and gender.

Everyone is welcome and supported in their development at all stages in their journey with us.