Assistant Manager

greene king; Milton Keynes; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join Greene King as a Team Leader and help create memorable experiences for customers while leading a dedicated team. This role offers competitive salary, career progression opportunities, and a range of employee benefits including discounts and referral bonuses. Be an essential part of a community-focused pub environment where quality service is paramount.

Benefits

Career Progression Opportunities

33% Discount for Employees

50% Discount at Greene King Inns

Free Employee Assistance Program

Wagestream Access to Wages

Referral Bonus up to £1,500

Retail Discounts

Qualifications

• Experience in hospitality or customer service environments.
• Ability to lead and motivate a team effectively.
• Strong communication skills and a positive attitude.

Responsibilities

• Lead the team to ensure smooth operations and high standards.
• Resolve issues and support management during busy shifts.
• Create memorable customer experiences and ensure satisfaction.

Skills

Attention to Detail

Customer Service

Team Coordination

Problem Solving

Adaptability

Job description

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and that our customers are kept happy.

Company Description

Join us at Greene King pubs, where we have always been a beacon for communities, bringing people together. Our community pubs are the heart of the local area, led by a local hero and crewed by a team ready with your favourite drinks. Our pubs embody the true spirit of a local pub, acting as a hub for events, good food, and socialising.

Additional Information

We’re committed to rewarding our team’s hard work, which is why…

You’ll receive a competitive salary, pension contributions, and benefits including:

• Opportunities for career progression across our well-known brands, with training and development at every level.
• 33% discount for you and 15% for your loved ones on all our brands, so you can enjoy your favourite food and drinks at a discount.
• Free employee assistance program offering support for mental health, well-being, financial, and legal matters.
• 50% discount for you and 25% for your loved ones at Greene King Inns and hotels, perfect for weekends away.
• Referral bonus of up to £1,500 when you refer a friend who is successfully hired.
• Wagestream – access your wages before payday for life's surprises.
• Retail discounts – up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.

Qualifications

As an Assistant Manager, you will…

• Provide customers with a memorable and heartfelt experience every visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts, ensuring smooth operations.
• Maintain a safe, legal, and clean bar environment, addressing issues promptly and safely.

What you’ll bring…

• A keen eye for detail, ensuring every pint is poured perfectly.
• Be a role model in delivering excellent service and making customers feel welcome.
• Ability to think quickly and adapt to challenges during busy shifts.
• A positive attitude and strong team spirit.