Assistant Manager

TN United Kingdom; Mansfield; On-site; GBP 32,000; Full time

Job summary

An established industry player in luxury fashion is seeking a dynamic Assistant Store Manager to lead their Shirebrook team. This role is pivotal in driving sales, managing a dedicated team, and ensuring exceptional customer experiences. With a focus on performance and market trends, you will play a key role in maximizing turnover and enhancing the store's reputation. Join a forward-thinking company that values personal development and offers a range of attractive perks, including discounts and bonuses. If you have a passion for fashion and strong leadership skills, this is the perfect opportunity for you.

Benefits

28 days holiday

50% in-store uniform discount

Discounted gym membership

Group-wide 20% discount

Long service awards

Development courses with national qualifications

Monthly group rewards and recognition

Commission-led bonuses

Stocktake bonuses

Weekly, monthly, & quarterly commercial bonuses

Qualifications

• Strong clientele background with a solid database of contacts.
• Exceptional people management and leadership skills.

Responsibilities

• Drive day-to-day operations and manage team performance.
• Ensure exceptional customer service and meet sales targets.

Skills

Clientele Management

Retail Experience

Leadership Skills

Communication Skills

Analytical Skills

Brand Awareness

Fashion Retail Passion

Organizational Skills

Job description

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FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

To continue our growth and expansion, we now require a truly exceptional, driven, and proven Assistant Store Manager to join our Flannels team in Shirebrook.

• Drive the day-to-day running of the shop floor through a team of Supervisors and Sales Advisors
• Maximise turnover to exceed required targets and identify opportunities to continually improve performance
• Manage and motivate the performance of the team to ensure sales targets are met and exceeded
• Be a strong presence on the shop floor to drive sales both personally and through the team
• Ensure exceptional customer service is delivered at all times
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives
• Maintain awareness of current and market trends, understand forthcoming customer promotions, and monitor local competitors
• Ensure all paperwork, policies, and procedures are carried out efficiently and accurately
• Drive and deliver KPIs
• Carry out all additional duties as necessary within the defined levels of responsibility and accountability for your role

Skills and knowledge:

• You should have a strong clientele background, with a solid database of personal contacts and clients
• Previous retail experience within the premium sector is preferred
• You will be an exceptional people manager, with strong leadership and motivational skills
• Excellent communication, planning, and organisational skills
• Excellent analytical skills, with the ability to interpret financial and sales data
• A high level of brand awareness and product knowledge
• An awareness of the local area
• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can-do attitude
• Passion for fashion retail
• Professional manner
• Trend-aware, fashion-conscious, and well presented at all times
• Basic salary £31,101 per annum
• Weekly, monthly, & quarterly commercial bonuses
• Stocktake bonuses
• Commission-led bonuses across a wide range of products
• Monthly group rewards and recognition
• Long service awards
• Join the Fearless1000 Incentive Scheme—watch THIS video to find out more
• We offer a wide range of development courses with national qualifications
• 28 days holiday
• 50% in-store uniform discount
• Discounted gym membership
• Group-wide 20% discount across all Frasers Group brands