Assistant Manager

The Restaurant Hub; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading restaurant hub in Manchester as an Assistant Manager, supporting restaurant operations and fostering a customer-centric atmosphere. You will play a key role in driving excellence, empowering your team, and ensuring compliance with high safety standards. We offer performance bonuses and flexible working arrangements in a vibrant environment focused on team growth and customer satisfaction.

Benefits

Performance Bonuses

50% staff discount across all brands

Access to retail discounts via BRG Spark App

Financial and wellbeing support

Career development opportunities

Flexible working arrangements

Qualifications

• Experience in a similar role is preferred.
• Passion for leading teams and enhancing customer experience.

Responsibilities

• Support daily operations ensuring high service standards.
• Assist in developing business plans to boost sales.
• Provide team training and motivation.

Skills

Leadership

Team Building

Customer Service

Strategic Planning

Training and Development

Job description

Step Up and Make an Impact as an Assistant Manager!

At Our Restaurant Hub, we’re bringing together beloved brands from the Boparan Restaurant Group, including Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, and Gourmet Burger Kitchen, all in one location. We aim to create memorable dining experiences for every customer.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to becoming the Best Restaurant Group. We focus on building credibility, exceeding expectations, and delivering exceptional guest experiences and a positive working environment.

Our core values are:

• Honest – Acting with integrity
• Hardworking – Giving our best daily
• Hungry – Striving for growth and excellence
• Heart – Caring about our people, guests, and communities

Why This Role Is Special:

As an Assistant Manager, you will support the General Manager in all restaurant operations—from front-of-house to kitchen. You'll help create a vibrant, customer-focused environment that encourages guest loyalty and business success.

Your Key Responsibilities:

• Drive Excellence: Support daily operations to ensure top service and standards.
• Strategic Leadership: Assist in developing and implementing SMART business plans to increase sales and performance.
• Empower Your Team: Provide training, supervision, and motivation to ensure team success.
• Team Building: Recruit and identify talent to meet business goals.
• Ensure Quality: Maintain high standards in food safety, customer service, and team management.
• Deliver Delight: Ensure dishes meet quality and consistency standards.
• Compliance Champion: Follow all health, safety, and legal regulations.

What We Offer:

• Performance Bonuses
• 50% staff discount across all brands for you and five friends
• Access to discounts from over 1,000 retailers via BRG Spark App
• Financial and wellbeing support, including mortgage advice and healthcare
• Career development opportunities
• Flexible working arrangements

Are You What We’re Looking For?

If you're fun, driven, and eager to grow, join us! Bring your passion for people and excellence to help shape the future of dining.

Apply Now and Start Your Journey!

Our Heaton Park Restaurant Hub offers a variety of options, from burgers to fish and chips to toasties. Enjoy Ed’s Breakfast, Slim Chickens tenders, GBK burgers, and Harry Ramsden’s fish and chips. Caffe Carluccio’s serves delicious cakes, pastries, and authentic Italian coffee.