Assistant Manager

TN United Kingdom; London Colney; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and growing hospitality group as an Assistant Manager, where you will play a key role in creating memorable dining experiences. This position offers the chance to lead a passionate team, drive operational excellence, and implement strategic plans that enhance customer satisfaction and business performance. With a focus on career growth and a positive working environment, this role is perfect for those eager to make an impact in the restaurant industry. Enjoy generous discounts, performance-based bonuses, and flexible working arrangements as you help shape the future of dining.

Benefits

Performance-Based Bonuses

Generous Discounts

Exclusive Perks

Financial & Wellbeing Support

Career Growth

Flexible Working

Qualifications

• Experience in a managerial role within hospitality.
• Strong understanding of restaurant operations and customer service.

Responsibilities

• Support daily operations to ensure top service standards.
• Assist in developing business plans to increase sales.
• Provide ongoing training and motivation to the team.

Skills

Team Leadership

Customer Service

Operational Excellence

Training and Development

Education

High School Diploma

Hospitality Management Degree

Job description

Step Up and Make an Impact as an Assistant Manager!

At Our Restaurant Hub, we’re bringing together a diverse range of beloved brands from the Boparan Restaurant Group under one roof, including Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's. We aim to create memorable dining experiences for every customer.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to becoming the Best Restaurant Group in everything we do. We focus on building credibility, exceeding expectations, and delivering excellent guest experiences and a positive working environment.

Our core values are:

• Honest: Acting with integrity in everything we do.
• Hardworking: Giving our best every day.
• Hungry: Continuously striving for growth and excellence.
• Heart: Caring deeply about our people, guests, and communities.

Why This Role Is Special:

As an Assistant Manager, you will support the General Manager in all restaurant operations—from front-of-house to kitchen execution. You will help create a vibrant, customer-focused environment that encourages repeat visits. Your passion and professionalism will motivate your team, fostering brand loyalty and business success.

Your Key Responsibilities:

1. Drive Excellence: Support daily operations to ensure top service standards.
2. Strategic Leadership: Assist in developing and implementing SMART business plans to increase sales and performance.
3. Empower Your Team: Provide ongoing training, supervision, and motivation to ensure team excellence.
4. Team Building: Recruit and develop talent to meet business goals.
5. Ensure Quality: Maintain high standards in food safety, customer service, and team management.
6. Deliver Delight: Ensure every dish meets quality and consistency standards.
7. Compliance Champion: Adhere to all health, safety, and legal regulations.

What We Offer:

• Performance-Based Bonuses: Rewards for your hard work and results.
• Generous Discounts: 50% off at all our brands for you and 5 friends, plus more benefits.
• Exclusive Perks: Access to discounts from over 1,000 retailers and restaurants via our BRG Spark App.
• Financial & Wellbeing Support: Free mortgage advice, early pay access, and healthcare benefits.
• Career Growth: Opportunities across our diverse brands.
• Flexible Working: We support work-life balance with flexible schedules.

Are You What We’re Looking For?

If you are fun, driven, and eager to grow, we’d love to have you on our team! Join us to make a real impact and help shape the future of dining.

Apply Now and Start Your Journey with Us!

Our London Colney Restaurant Hub is located just off Junction 22 of the M25 motorway, upstairs in the Sainsbury’s Supermarket on the Colney Fields Retail Park.