Assistant Manager

Tortilla Mexican Grill plc; London Borough of Croydon; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Flexible working

Free meals on shifts

33 days holiday per year

Incentives and prizes

Sociable hours

Work-life balance

Perkbox discounts

Wellbeing support

Job summary

Tortilla Mexican Grill plc is hiring an Assistant Manager for our Croydon Boxpark site. This is a full-time, permanent role with a salary up to £33,500 per year plus an achievable £7,000 annual bonus.

The package includes flexible working, staff meals, generous holiday allowance, and wellbeing support. You'll join a team focused on delivering outstanding customer service, leading and developing team members, and driving performance.

Qualifications

• Passionate about delivering great guest experiences.
• Strong people-management and coaching abilities.
• Good understanding of GP & Labour control and cost awareness.
• Willingness to train, mentor and develop a high-performing team.

Responsibilities

• Lead and motivate a team to deliver excellent service to guests.
• Manage daily operations, shift planning and cost controls including GP & Labour.

Skills

Customer service

Team leadership

Communication

Food service

Education

NVQ / Apprenticeship

Job description

Here at Tortilla, we are seeking to recruit an Assistant Manager to join our team in Croydon Boxpark. You will join us on a full-time, permanent contract with the salary going up to £33,500 per annum plus an amazing, achievable bonus worth up to £7,000 per year.

Benefits We Offer Our Assistant Manager

• The opportunity for flexible working


• Free meals on shifts


• 33 days paid holiday per year


• Win amazing prizes including holidays, festival tickets and more through incentives


• Far more sociable hours than many other restaurant brands


• Genuine work/life balance


• Love your job! 98% of our crew say they love their working day


• Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more through Perkbox!


• Wellbeing support including free counselling, financial and legal advice

Career Progression For The Assistant Manager

• Ongoing professional training and development - earn NVQs with our Apprenticeship Scheme


• Real career progression from Assistant Manager to General Manager and beyond!


• Opportunity to get involved with new openings


• Freedom to move between sites and grow with the group

About Us

Our family of over 65+ stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don't have a single freezer in our business - all our food is, in fact, freshly made! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging.

What We’re Looking For In Our Assistant Manager

We’d love you to be an Assistant Manager or experienced Supervisor with a good understanding of GP & Labour control - but more important to us is that you’re passionate about food and at your happiest looking after customers whilst training, inspiring & developing a happy team. Maybe you’ve worked in a similar QSR environment, or perhaps you’ve spent time running a bar, restaurant or contract catering unit. As long as you’re passionate about delivering amazing service then you’re probably our kind of amigo and we’d love to hear from you!