Assistant Manager

Fuller, Smith & Turner; London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading pub operator in London is seeking an Assistant Manager focused on events. You will take ownership of site events, manage operations, and provide outstanding customer service. Ideal candidates will have experience in a hospitality environment and strong organizational skills. This role offers a vibrant atmosphere with various growth opportunities and added perks including discounts and access to benefits.

Benefits

25% discount on food and drink

Healthcare Cash Plan

Discounted hotel stays

Access to benefits platform

Qualifications

• Experience in using Collins or similar booking platform.
• Previous experience in a pub/hotel environment with function spaces.
• Good understanding of Microsoft Office programmes.
• Ability to deliver exceptional customer experience.

Responsibilities

• Take ownership of events for the site.
• Manage day-to-day business operations.
• Create a friendly atmosphere for the team and customers.

Skills

Experience in using booking platforms

Customer service skills

Good understanding of Microsoft Office

Understanding of online presence management

Event management experience

Job description

Assistant Manager - Events Focussed

The Barrow Boy & Banker, London Bridge

Basic pay up to £14 per hour plus tips with on average at least £2 extra per hour!

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

A grand, traditional pub in London Bridge, The Barrow Boy and Banker draws a crowd of city workers during the week and tourists at the weekend. Popular for its pies and ales, you can expect a busy, bustling atmosphere.

Role

This is a unique role where we will need this Assistant Manager to take ownership of events for the site. You will require:

• Experience in using Collins or similar booking platform
• Previous experience working in a pub/hotel environment with function spaces
• Good understanding of Microsoft Office programmes (Word, Excel, PowerPoint, Publisher).
• Understanding of online presence management (including social media, website, listings)
• Ability to deliver amazing customer experience both over the phone/email and in person when managing the event
  
  

What We Can Offer You

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.
  
  

What We Look For In An Assistant Manager

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.