Assistant Manager

St Austell Brewery; London; On-site; GBP 25,000 - 32,000; Full time

Job summary

A thriving pub in a picturesque coastal village seeks an inspiring leader to support the General Manager. This role involves motivating team members, overseeing service quality, and ensuring smooth operations. Join a passionate team dedicated to delivering exceptional dining experiences while enjoying generous perks, including discounts and development opportunities.

Benefits

30% off food and drink in pubs

50% off overnight stays

£150 towards a stay in our pubs

Tips

Bonus Scheme

Discount scheme across retailers

Cycle to work scheme

Learning and development opportunities

Meal provided for shifts over 6 hours

Family-friendly policies

Qualifications

• Experience in a similar hospitality role is essential.
• Leadership skills needed to support a team effectively.
• Knowledge of health and safety regulations.

Responsibilities

• Motivate team members and ensure smooth running of operations.
• Oversee food quality and customer service standards.
• Assist the General Manager in daily tasks and administration.

Skills

Team motivation

Customer service excellence

Attention to detail

Health and safety knowledge

Job description

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The Hope & Anchor is a vibrant pub with scenic rooms that offers quality food and drink in one of South Devon’s most cherished coastal destinations.

You’ll be working in Hope Cove – a much-loved fishing village renowned for its golden beaches and breathtaking seascapes. Taking a front-row seat that’s a mere pebble’s throw from the water, the Hope & Anchor is perfectly placed for admiring the view and exploring all the area has to offer.

This exciting role will see you work in an inspiring
part of the world, motivating a team of passionate people while supporting and
occasionally stepping in for the General Manager.

About You:

Taking the helm when the General Manager is away, you
motivate team members to deliver their best and ensure everything is running
smoothly and efficiently.

Creating a warm welcome to guests comes naturally to
you, making every first impression count to ensure experiences delight from the
get-go.

Keeping a watchful eye over customer feedback means
your team is always adapting to maintain high standards and improve where
necessary.

You go above and beyond to ensure a consistently high
level of service, supporting the full team including Front and Back of House
during peak times.

You oversee the consistent production of a quality
food offering and recognise the importance of the Kitchen Team.

Having a wealth of experience in a similar role means
you are able to recognise when team members need help and you’ll support where
needed.

A keen eye for detail means you keep all admin and
cash management systems ticking along as they should, taking responsibility
when the General Manager is away.

You know health and safety regulations like the back
of your hand.

Team members see you as an inspiring role model and
know they can depend on you for support and development.

You take pride and responsibility for your own
development, with an eye towards becoming a General Manager one day.

What we offer you in return:

30% off food and drink in our pubs

50% off overnight stays in our pubs

£150 towards a stay in one of our pubs

Tips

Bonus Scheme

Discount scheme across hundreds of retailers

Cycle to work scheme on select roles

Learning and development opportunities

Meal provided for shifts over 6 hours (up to the value
of £10)

Family-friendly policies

Paid time off to volunteer

Additional Info:

If you would like more information and a job
description please email [emailprotected]

St Austell Breweryis an Equal Opportunities
employer, and we positively encourage applications from suitably qualified and
eligible candidates, regardless of age, sex, race, disability, sexual
orientation, gender reassignment, religion or belief, marital/civil partnership
status, or pregnancy and maternity. We also welcome requests for flexible
working.

Early applications are encouraged as we’ll review
applications throughout the recruitment process and reserve the right to close
the advert at any time. Please note that we politely request no contact from
recruitment agencies or media sales. Speculative CVs from recruitment agencies
won’t be accepted, nor the fees associated with them.