Assistant Manager

KPH Healthcare Services; Liverpool; On-site; USD 36,000 - 40,000; Full time

Job summary

An established industry player seeks a dedicated Supervisor to oversee store operations and staff in Liverpool. This role involves direct supervision, training, and ensuring exceptional customer service while adhering to company policies. You will manage inventory effectively, implement marketing strategies, and maintain a safe environment for both customers and employees. Join a dynamic team that values your contributions and offers opportunities for growth in a vibrant retail setting. If you are passionate about leadership and customer satisfaction, this is the perfect opportunity for you to shine.

Qualifications

• High School Diploma or GED required; AS Degree preferred.
• 1+ years in Merchandising or related field is preferred.

Responsibilities

• Supervise store employees and assist in training.
• Ensure outstanding customer service and adherence to policies.
• Manage inventory and implement corporate marketing programs.

Skills

Customer Service Skills

Team Leadership

Inventory Management

Training and Development

Loss Prevention Awareness

Education

High School Diploma or GED

AS Degree or higher in Marketing or Business Management

Job description

Overview

Scope of Responsibilities:

Provides direct supervision to store employees in the absence of Store Manager. Assists Store Manager in training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.

Responsibilities

Job Duties:

• Ability to fulfill all duties listed for Customer Experience Advocate and Customer Experience Supervisor.
• Assist in the training of employees.
• Assist in the assignment of duties and scheduling of staff to ensure payroll and productivity budget guidelines are met.
• Assist in the management and balancing of the store inventory to ensure maximum turns while still remaining in-stock for customer needs.
• Ensure in-store technology is being used to its fullest potential to ensure a maximum return on investment of the technology and lifespan.
• Participate in the communication of corporate goals to all store personnel.
• Ensure outstanding customer service is exhibited by all employees at all times.
• Ensure all Loss Prevention policies are followed by all employees and report deviations from said policies to Loss Prevention.
• Implement and execute all corporate marketing, advertising and promotional programs.
• May assist in the collections and management of all Kinney House Charge.
• Receive all orders, follow handling requirements and ensure timely shelf placement for Kinney Warehoused merchandise and Direct Store Delivery (DSD) merchandise.
• Implement all Standards of Presentations (SOP) and Merchandise presentation guidelines in a timely fashion.
• Interface with various auditors, inspectors, vendors and outside agencies in the absence of Store Manager.
• Ensure the physical plant is maintained to protect customer and employee safety.
• Perform all store clerk duties as needed.
• Responsible for completing all mandatory and regulatory training programs.

Qualifications

Education:

• Minimum: High School Diploma or GED.
• Preferred: AS Degree or higher in Marketing, Business Management or related field.

Experience:

• Preferred: 1 or more years previous experience in Merchandising or related field.

Special Conditions of Employment:

• Drug test.
• Initial and continuous exclusion and sanction/disciplinary monitoring.
• Any and all additional eligibility requirements based on the specific position.

Compensation:

$36,254.40 - $39,642.67 per year. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.