Assistant Manager

Wickes; Shenstone; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to lead a dynamic team in a fast-paced retail environment. This role involves inspiring colleagues to provide exceptional customer service while managing various store functions, from assisting customers with their projects to handling deliveries. The company values inclusivity and offers a range of benefits, including substantial bonuses, a generous pension contribution, and a commitment to employee wellbeing. If you're passionate about customer service and team leadership, this opportunity is perfect for you.

Benefits

Up to 7.5% annual bonus

Up to £300 per month gain share bonus

Up to 10% employer pension contribution

Up to 35 days of annual leave

20% colleague discount

Save-as-you-earn scheme

Cashback health scheme

Cycle to work

Life assurance

Financial Education & loans

Qualifications

• Experience in managing a fast-paced customer-facing environment.
• Highly organized with a passion for customer service.

Responsibilities

• Inspire colleagues to deliver the best customer experience.
• Assist multiple functions across the store as needed.

Skills

Customer Service

Team Leadership

Organizational Skills

Problem Solving

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Location: Wickes, Unit E, Lichfield Retail Park, Vulcan Road, Lichfield, WS13 6RW

The Role...

An Assistant Manager is the go-to person in the store on shift. You will help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you encounter. Due to the service that Wickes provides, you will be required to assist multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then nipping outside to help take in the delivery the next, all while ensuring everyone is kept safe.

Employment Type: Permanent and Full-time, 39 hours per week.

About you...

You will have experience in managing a fast-paced customer-facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all while inspiring and leading your team.

What we can offer you...

• Up to 7.5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, and a discount platform including savings and cash back at numerous retailers, as well as savings on gym membership.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working, you can read our flexible working statement here or let us know when you apply, and we can discuss this as part of your application process.

Vacancy reference #98964

If you require any adjustments within the application process, please contact us here. If you need any reasonable adjustments at the interview stage, you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries or direct CV applications cannot be accepted via this form.