Assistant Manager

Strava Group; Kingston upon Hull; On-site; GBP 25,000 - 35,000; Full time

Job summary

Une entreprise de restauration rapide en pleine croissance recherche un membre d'équipe de franchise pour superviser les opérations. Le candidat idéal aura une expérience en leadership dans la restauration rapide et sera responsable de la gestion des coûts, du service client et du développement de l'équipe. Des horaires flexibles et des opportunités de progression de carrière sont offerts.

Benefits

Nourriture gratuite ou à prix réduit

Réduction pour les employés

Horaires flexibles

Qualifications

• Expérience de 1 an en tant que leader d'équipe ou superviseur dans la restauration rapide ou QSR.
• Capacité à maintenir des normes de service exceptionnelles.
• Compétences en gestion des coûts et en développement d'équipe.

Responsibilities

• Fournir un leadership inspiré pour les opérations en ligne avec les stratégies de marque.
• Gérer les coûts contrôlables pour maintenir la rentabilité des opérations.
• Former et développer l'équipe pour fournir un service client exceptionnel.

Skills

Leadership

Service client

Gestion des coûts

Formation et développement

Job description

Do you have what it takes to work for one of the fastest-growing restaurant brands? The opportunity is here. German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 70 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector with industry-leading levels of service, exceptional food, and an unforgettable experience for our guests.

Now is the time to join our team! We offer flexible working hours, competitive rates of pay (and bonus!), and great career progression opportunities — the sky's the limit.

As a franchise team member, you will oversee and provide inspired leadership for operations in line with all our company’s brand strategies. You will support your restaurant manager and be expected to deliver revenue and profits by developing your team to provide exceptional guest care and service. Controlling costs, maintaining brand standards, ensuring outstanding food quality, team building, and creating a unique guest experience will all impact your success.

Here Is What You Need

• Operationally focused on implementing brand standards and policies
• Consistently deliver industry-leading guest service
• Maintain awareness of market trends in the hospitality industry, understanding upcoming guest initiatives, and monitoring local competitors
• Manage all controllable costs to keep operations profitable
• Understand weekly sales information
• Provide excellent management guidance to your team, including training, development, and leadership
• Maintain store team member loyalty through coaching, developing, and disciplining employees when necessary
• Provide training to improve all team members and utilize cross-training methods to maintain productivity and foster growth
• The guest first in everything we do
• Understand your guests and respond to guest complaints and comments
• Identify current and future guest requirements by establishing rapport with potential and actual guests and training others to understand service requirements

Benefits

• Discounted or free food
• Employee discount
• Flexible schedule

Schedule

• 48 hours per week
• Weekend availability

Supplemental Pay Types

• Tips

Experience

• Team leader or supervisor experience in fast food or QSR: 1 year (required)

Work Remotely

• No