Assistant Manager

Starbucks; Ilkley; On-site; GBP 27,000 - 35,000; Full time

Job summary

Join a leading global brand as a Starbucks Assistant Manager in Ilkley. This role offers a chance to enhance your leadership capabilities while driving store success through team motivation and exceptional customer service, with many employee benefits and growth opportunities available.

Benefits

Bonus Incentive

Up to 15% Discounts at Retail & Food Outlets

Flexible working hours

Employee Assistance program

Learning & Development Opportunities

Pension Scheme

Qualifications

• Proven leadership experience in a managerial role, preferably in retail or hospitality.
• Flexibility to work various shifts, including weekends and holidays.
• Ability to lead, motivate, and inspire others.

Responsibilities

• Ensure store operations smoothly during the Store Manager's absence.
• Greet customers warmly and assist with inquiries.
• Manage inventory and stock control.

Skills

Leadership Skills

Customer Service Excellence

Job description

Role: Starbucks Assistant Manager

Location: Ilkley, LS29 8BS

Hours: Full Time Contract / Permanent

Hourly Rate: £13.10

Bonus Scheme: Bonus Incentive!

Company: EG On The Move

NEW STORE OPENING!

About the role:

Join us as a Starbucks Assistant Manager and take your leadership skills to the next level! This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service, inspiring teams, and contributing to business success. In this role, you’ll partner with the Store Manager to drive store performance through strategic planning, analysing store data, managing inventory, and ensuring adherence to Starbucks' high operational standards.

At Starbucks, you’ll be welcomed into a supportive and inspiring environment where your voice matters. You’ll face exciting challenges that push you to grow, while being empowered to lead and motivate a passionate team. If you’re ready to make an impact and grow your career with a global brand, we want to hear from you!

What you’ll do:

• Ensure the store operates smoothly, taking full responsibility during the Store Manager’s absence or leave, and prioritising customer excellence
• Greet customers warmly, create a welcoming environment and assist with inquiries, product information, and purchasing decisions to maintain positive and consistent high-quality service
• Identify and nurture growth opportunities within the team, encouraging internal promotions and skill-building
• Manage inventory and stock control to ensure shelves are well-stocked, visually appealing, and aligned with customer needs, while maintaining optimal inventory levels to meet demand and minimise waste
• Lead by example in upholding Health & Safety, Food Safety, and hygiene standards, ensuring the entire team adheres to policies that guarantee a safe, enjoyable experience for customers and staff alike
• Coach, mentor, and motivate colleagues to foster a supportive atmosphere where everyone feels valued and empowered, while inspiring the team to embrace and embody the Starbucks vision in both customer interactions and internal processes

What’s in it for you?

Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered:

• Bonus Incentive
• Upto 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala
• Flexible working
• Employee Assistance program
• Mental wellbeing and support
• Financial wellbeing
• Life coaching
• Legal Assistance
• Life insurance
• Retail Discounts
• Learning & Development Opportunities
• Pension Scheme

What we are looking for:

• Proven leadership experience in a managerial role, preferably in a retail or hospitality environment
• Flexibility to work various shifts, including weekends and holidays
• Proven ability to lead, motivate, and inspire others to cultivate a positive and inclusive environment
• Collaborates seamlessly with the Store Manager to achieve store goals and consistently deliver exceptional customer service

Be a part of it:

At EG On the Move, we’re excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you’ll have the opportunity to learn and inspire. Power your career and be part of something transformational!