Assistant Manager

Ernest Jones; Guildford; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Discount on products

Induction programme

Life Assurance

33 days holiday

Career progression

Health & wellbeing programme

Study support

Give As You Earn

Job summary

H. Samuel – part of Signet Jewelers – is seeking an Assistant Manager for a store in Guildford. You will support the Store Manager, maintain high customer service standards and help drive sales in a fast-paced jewellery environment.

You’ll lead a small team, coach colleagues, and ensure adherence to brand policies and jewellery industry best practices. A proactive, customer-centric leadership style is essential.

Qualifications

• Demonstrated leadership in a retail environment.
• Proven ability to coach and develop teams to deliver results.
• Strong customer service focus with commercial awareness.

Responsibilities

• Support Store Manager to meet store targets and drive sales.
• Lead and develop a customer-first team through coaching and mentoring.
• Plan, prioritise and organise store activities and procedures.

Skills

Retail leadership

Coaching

Customer service

Sales-driven

Job description

CELEBRATE LIFE & EXPRESS LOVE

Assistant Manager - H. Samuel

As Assistant Store Manager here at H. Samuel you'll join the team in a store within the local area.

You’ll support our Store Manager in achieving the store’s targets through promoting the sales culture in store, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.

You’ll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.

As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo's, piercings and style!

The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special!

Are you the perfect gem?

We're looking for suitable candidates to demonstrate the following:

• Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
• A commercially savvy approach with a drive to continuously improve and deliver outstanding results
• Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential.
• An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love.

Upon joining us as Assistant Manager you'll be supported from day-one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'.

In addition to being able to access dedicated Learning & Development resources you'll also achieve the following benefits:

• Competitive salary including sales incentives.
• Generous discount of up to 30% off our fabulous products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement Savings plans which offer flexibility in the way you save for the future.
• Immediate Life Assurance from day one.
• A minimum of 33 days holiday per year.
• Recognised qualifications, study support and structured career progression.
• Health and Wellbeing Scheme.
• Financial Wellbeing scheme.
• Give As You Earn scheme - An easy way to support causes close to your heart.
• Real Rewards - exclusive discounts on groceries, travel and leisure.

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.