Assistant Manager

1996 Group; Greater London; Presencial; GBP 29.000 - 36.000; Tempo integral

Benefícios oferecidos por esta vaga

Discounted or free food

Employee discount

Resumo da vaga

Panadera, part of the 1996 Group, seeks an Assistant Manager to lead bakery operations in Greater London. You will supervise staff, manage rotas, and uphold Panadera’s warmth and high standards for every guest.

This role focuses on maintaining smooth operations, driving service quality, and ensuring inventory and administrative duties are handled efficiently in a fast-paced hospitality environment.

Qualificações

• Experience in leadership or supervision in hospitality.
• Strong organisational and administrative skills.
• Familiarity with scheduling and inventory control.

Responsabilidades

• Oversee day-to-day bakery operations to ensure efficient service.
• Supervise, train and motivate the team; manage rotas and performance.
• Deliver high level customer service and resolve feedback promptly.
• Assist with stock control, supplier liaison and daily reporting.
• Ensure hygiene, food safety and safety policies are followed.

Conhecimentos

Leadership

Team management

Time management

Customer service

Staff scheduling

Communication

Ferramentas

POS systems

Inventory software

Descrição da vaga

We are seeking for a strong leadership, excellent organisational skills, and a genuine passion

for hospitality and the brand, Panaadera. The Assistant Manager will play a key role in

maintaining smooth operations, motivating the team, and ensuring that every guest

experiences the warmth and quality that define Panadera.

Key Responsibilities:

Operational Management

• Oversee the day-to-day operations of the bakery, ensuring service runs
• efficiently and in line with Panadera’s standards.
• Maintain a welcoming and professional atmosphere for both guests and staff.
• Support in implementing operational systems and improving workflow where
• needed.

Team Leadership & Training

• Supervise, train, and motivate team members to deliver exceptional service
• and productivity.
• Support with staff scheduling, rota management, and performance reviews.
• Encourage a positive working culture built on teamwork, respect, and
• continuous learning.

Customer Service

• Deliver a consistently high level of service, ensuring every guest feels valued
• and appreciated.
• Address and resolve customer feedback or complaints in a professional and
• timely manner.
• Foster relationships with regular customers and act as a brand ambassador
• for Panadera.

Inventory & Administration

• Assist with ordering, stock control, and supplier management.
• Monitor daily cash handling and POS systems, ensuring accurate reporting.
• Maintain records and support the management team with administrative
• duties as required.

Health & Safety

• Ensure all hygiene, food safety, and health and safety policies are followed in
• line with company and legal standards.
• Conduct regular checks of kitchen and front-of-house areas to ensure
• cleanliness and compliance.

Skills & Attributes:

• Strong leadership and interpersonal skills.
• Excellent organisational and time-management abilities.
• Proficiency in administration, scheduling, and reporting
• A genuine passion for hospitality, baking, and the Filipino culinary culture that
• inspires Panadera.

Job Types: Full-time

Benefits:

• Discounted or free food
• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Weekend availability